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At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.
Since its inception in 1969 in Limoges France and as part of the LVMH Group since 1997 Sephora has been disrupting the prestige beauty retail industry. Today Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56000 employees in 35 countries including 5000 in France / 15 000 in Europe and Middle East / 851 in DENS Hub (Germany Switzerland Denmark & Sweden) we connect customers and beauty brands within the worlds most passionate beauty community. With a curation of nearly 500 brands and our own label Sephora Collection we offer the most unique and diverse range of products: fragrances makeup hair care skincare... and much more.
You will excel and enjoy this position if you are ready to actively handle the following missions:
Customer satisfaction & feedback
- Staff productivity & engagement
- Stock availability & replenishment efficiency
- Compliance with operational routines
- Development of the category
- Control of retail key figures such as MS IPT AVB CR number of services
- Sickness quote & employee turnover
Services
- Short services in all departments
- Support for beauty classes
Operations
- Ensuring product presentation in accordance with visual merchandising specifications
- Assortment and merchandise maintenance
- Ensuring that the sales floor is fully stocked and preparing products for sale
- Cleaning the furniture and products on the sales floor
- Warehousing & stocking of goods in the warehouse and on the sales floor
- Support with the conversion/construction of merchandising updates
- Carrying out inventories
- Operating cash register
- Additional tasks related to the daily business
KPIs
- Conversion Rate
- Items per basket
- Average basket
- Customer feedback/satisfaction
- Number of services
Do not hesitate to apply if you have
Personal Skills
- Communicative reliable organized
- Open motivating and friendly manner
Experience & Technical Skills
- Comparable experience or interest in the beauty cosmetics retail fashion or gastronomy sector
- First experience in retail and in advising and dealing with customers
- Excellent communication skills with customers
- Good knowledge of the beauty industry & trends
- Fluent in English or native language of the country
Being LVMH
- Acts people oriented
- Shows creativity and drives innovation
- Strives for excellence
- Entrepreneurial spirit & mindset
Here you will find:
- Rewarding Compensation that reflects your value - with an attractive salary package designed to recognize your skills and dedication.
- Generous time off so you can recharge explore and live fully - because true performance comes from balance and well-being.
- Benefits that empower. from staff discounts to fitness partnerships supporting your lifestyle both inside and outside of work.
- Security for the future. Through a robust company pension plan that invests in your long-term peace of mind.
- Growth that empowers. Through a culture of continuous learning supported by dedicated trainings and further education opportunities that help you grow personally advance professionally and stay ahead in your field.
- Community in which authenticity is embraced and the strength of our differences fuels our collective spirit.
- Culture of empowerment learning & growth that offers you the tools space and opportunity to learn innovate and lead.
- Work that brings fulfillment. From delighting clients every day to inspiring our industry at large every action makes a difference.
Join us and belong to something beautiful.
At Sephora we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
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Required Experience:
Contract