Assistant Vice President, Omni-channel Merchandising Operations and Analytics
Assistant Vice President, Omni-channel Merchandising Operations and Analytics
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Assistant Vice President Omni-channel Merchandising Operations and Analytics!
In this role the incumbent will be focused on optimizing Omni- Channel Merchandising operations and Analytics through data-driven strategies. The incumbent should be a seasoned professional with strong analytical skills Omnichannel Merchandising (Lifestyle & Fashion -Apparel Footwear Accessories) and leadership abilities to achieve revenue and growth targets specific to the Retail industry.
Responsibilities
Develop and deliver thought leadership POVs and transformation frameworks in the omnichannel merchandising and fulfillment space.
Advise clients on Order Management Systems (OMS) strategies selection and optimization for seamless cross-channel fulfillment.
Drive the design and implementation of Omnichannel Inventory Allocation & Replenishment strategies (store warehouse DC dark stores micro-fulfillment centers). Must have understanding and experience on BOPIS Curbside pickup etc.
Collaborate with client stakeholders to align merchandising strategies with customer experience and supply chain goals.
Lead initiatives related to inventory visibility available-to-promise (ATP) logic and real-time inventory synchronization across channels.
Support distribution operations across the middle and last mile including carrier management routing and delivery optimization.
Design and improve processes for reverse logistics to enhance returns management and customer satisfaction.
Drive Open-to-buy (OTB) and assortment planning processes integrated with omnichannel planning cycles.
Partner with client teams and solution architects to translate business requirements into scalable technology and process solutions.
Support system integration and enablement of merchandising and supply chain platforms such as Blue Yonder SAP Oracle Retail Manhattan Sterling OMS etc.
Work with cross-functional teams across technology operations and business to enable end-to-end omnichannel capabilities.
Track industry trends digital technologies and innovations in omnichannel retail and merchandising.
Contribute to internal capability development including playbooks assets frameworks and case studies.
Qualifications we seek in you!
Minimum Qualifications / Skills
A masters degree in business administration Operations Management Retail Management or a related field is required. Advanced degrees or certifications in Analytics are preferred.
Relevant years of progressive experience in Omnichannel Lead Merchandising (Fashion/Apparel)
Within the Retail industry with relevant years in a leadership role. Proven track record of leading and managing teams of Omnichannel Merchandising including setting strategic direction overseeing execution and driving results.
Preferred Qualifications/ Skills
Strong leadership skills for guiding and managing a team setting clear performance goals providing mentorship and fostering a collaborative work environment in the context of merchandising function.
Proficiency in data analysis for interpreting complex datasets sales trend analysis and customer feedback and market trend insights specific to Merchandising within the Retail merchandise business.
Proficiency in specialized Merchandising and analytics software used for efficient Merchandising inventory management and Price standardization in the Retail sector.
Experience with analytics platforms like Tableau Microsoft Power BI or similar software for in-depth data analysis and informed decision-making for Merchandising processes.
Familiarity with ERP systems (e.g. SAP Oracle) used for managing Merchandising processes including inventory management and financials.
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation.
Make an impact Drive change for global enterprises and solve business challenges that matter.
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities.
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day.
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full Time
