Proof Reader - Part Time - Day Shift - Remote

The role

We are currently recruiting for 1 x Proof Reader for the day shift (09:00-17:00) please only apply if you can work this shift. This is a part time position 2 days per week not freelance.

Due to the nature of this role it is recognised that it can be performed mostly remotely with the expectation of coming into the Newcastle office as business needs require.

A position has arisen for a Proofreader within the Global Business Support Document Production team (GBS DP) supporting all Practice Areas and Global offices. This position requires someone with previous business experience who is self-motivated shows initiative with little supervision and can concentrate for lengthy periods of time on repetitive tasks.

The purpose of this role is to proofread documents marked-up by lawyers or amended by the Document Production Specialists (DPSs) in GBS DP.

The successful candidate will be responsible for proof reading documents to the specification requested by either a lawyer or a DPS. They will also need to liaise closely with the Workflow Client Specialists (WCSs) at front desk and Managers to ensure lawyer deadlines are met.

Key Responsibilities

The Proofreader reports to the GBS Document Production Management team and is expected to create a positive working relationship with team members in their group. The Proofreader is expected to lead on workflow management of the tasks in house on a daily basis working alongside the WCSs to prioritise/provide estimates and deadlines.

Proof Reading and Administration

Providing an accurate and high-quality proofreading service to fee earners.

Working on all profiles for proof reading checking the quality and integrity of documents including: amendments word-for-word copy types format checking conversions into Clifford Chance house style book-reads cross-referencing of clauses and defined terms checks.

To independently spot ambiguities and problems with sense spelling punctuation style and grammar regardless of the brief given and highlight such findings to the lawyer.

To independently ensure that all Clifford Chance documents are presented in the correct house style regardless of the brief given and inform the lawyer of anything that does not follow best practice.

Manage jobs via the WCSs and the shared Proofing distribution list and prioritise based on work booked in advance and agreed deadlines regardless of the job profile.

Communicate regularly with WCSs in relation to workload deadlines and assistance taking into consideration any time constraints and providing estimates and deadlines to jobs submitted.

Work with proof reading software Contract Companion to ensure best added value results are returned to the lawyer.

Ensuring the accurate use of the workflow system ServiceNow.

Working seamlessly with the Firms document management system iManage for all document retrieval and return to the system.

Ensure any task handovers are completed in detail and accurately to ensure a continuous seamless service.

Team support

Working collaboratively with team members to ensure the provision of first class support services to fee earners across GBS including remote colleagues based in Delhi Hyderabad Newcastle and London.

Establish maintain and develop effective communication with team/colleagues globally.

Complete any ad-hoc duties as requested by line management.

Client Focus

Delivery of exceptional customer service portray a proactive friendly helpful willing and efficient attitude at all times.

Leading as first point of contact on client communications (queries discussing projects/work and returning completed jobs) and extending information to WCSs and GBS DP Management team as required.

Ensuring timely efficient and accurate communications with clients.

Working Relationships

Proofreaders success will be dependent on the positive and collaborative working relationships which they build with colleagues.

The key working relationships for a Proofreader will be:

• Fee earners to whom they provide first-line support
• Global Business Service Team Members (inc. remote working Delhi/Hyderabad/Newcastle/London)
• All Business Professional services

Liaise with lawyers practice assistants trainees paralegals and DP staff regarding document deadlines workflow estimations including current and expected workloads. You will also ensure that Best Practice guidelines are adhered to at all times and will liaise with other teams to achieve common business objectives.

Qualifications :

Skills & Experience

• A very good command of the English language written (including spelling) and verbal are essential
• A keen eye for detail self-motivated with precision focus
• Must have very good PC skills to include a good working knowledge of the most common Microsoft applications: Outlook Word Excel PowerPoint. Also experience of working with Document Management and Job Logging systems as well as Adobe PDF for scanning
• Strong communication skills are vital as you will be dealing with lawyers partners practice assistants trainees paralegals and various support staff regularly
• Can demonstrate experience of using own initiative / judgement
• Have previous experience of working in a team
• Have experience of working to deadlines prioritising a busy workload and working under pressure especially when working alone or during the closing of deals
• Must have two years solid Proofreading experience
• Previous experience within a legal environment would be an advantage
• Flexibility of working hours is required driven by workload volumes

Client Focus

At Clifford Chance we believe in bringing the client - both internal and external - to the centre of everything we do. To do this we need to understand anticipate and fulfill the unique needs and expectations of each client.  We call this Client Focus and to help deliver this core part of our business strategy we want to recruit people who not only excel in their field but who are also client focused.

We are looking for people who:

• can demonstrate a keen interest and enthusiasm to understand clients priorities;
• are self-starters but also team players ready to help others and contribute to the success of GBS;
• listen question and deliver; and
• be reliable and responsive and can put the needs of the client first.

In short we are looking for people who are motivated by client satisfaction and who strive to exceed the expectations of their clients.

Additional Information :

Remote working

Due to the nature of this role it is recognised that it can be performed mostly remotely with the expectation of coming into the office only as business needs require

What we offer including our broad range of benefits and working environment

When you join Clifford Chance you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial wellbeing lifestyle and family friendly benefits. For more information on what we offer specifically in the UK please visit our What We Offer page on our career site.

Equal opportunities statement

At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age.  This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm. 

Find out more about our inclusive culture here.