System Analyst (Contractor)
System Analyst (Contractor)
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Salary Not Disclosed
1 Vacancy
Job Description
The Systems Analyst serves as an intermediary between the Technology team and Business Leads. This individual will partner with Business leads to identify and articulate business needs aiding in system improvements and the creation of new features that align with business strategies and addition they will collaborate with development and quality assurance teams during the enhancement and implementation phases. System Analysts are instrumental in fostering communication between the technical personnel and project stakeholders ensuring alignment with our goals and meaningful project outcomes. The ideal candidate is someone who excels in a dynamic fast-paced and agile setting effectively handling multiple projects and enhancement requests simultaneously.
SPECIFIC RESPONSIBILITIES:
Collaborate with Business leads to gather document and synthesize information into clear actionable requirements
Understand strategic direction and ensure that current and new systems features and functions satisfy business needs
Create and maintain detailed business requirements documentation including process maps business processeses and data flow diagrams
Facilitate meetings and workshops to elicit requirements and drive consensus among stakeholders.
Assist in all phases of SDLC
Actively participate in Agile Scrum ceremonies collaborating with Scrum Teams to ensure the successful delivery of projects
Support User Acceptance Testing for system releases
Assist Developers with the creation/update of technical documentation of existing and future applications
Work closely with technical teams (engineering design QA) to ensure that solutions meet business needs and are delivered on time
Assist in the development and implementation of project plans and roadmaps including timelines milestones and deliverables.
Quickly learn and understand functionalities of business applications to assess the feasibility of requirements and provide informed recommendations
Create organize and maintain Jira tickets with detailed descriptions and acceptance criteria ensuring all work items are clearly defined and prioritized.
Manage and track multiple projects and balance competing priorities to meet tight deadlines.
Communicate effectively with both technical and non-technical teams
Identify operational issues and propose new workflows/streams application solutions and process improvements for business units
EXPERIENCE & REQUIREMENTS:
3 years of experience as a System Analyst supporting technical project teams in the definition and delivery of business-critical systems
Experience in software development particularly in integrations and working with tools like Informatica/Boomi and AWS
Experience in Agile/Hybrid project methodologies and Atlassian products such as Jira and Confluence is required
Strong knowledge of SDLC
Outstanding written and verbal communication skills. Ability to clearly communicate complex ideas to both technical and non-technical teams
Strong critical thinking analytical problem-solving skills and ability to think outside the box when assessing possible solutions
Expertise in eliciting and documenting business requirements through use cases user stories and other means (including workflow diagrams dataflow diagrams screen wireframes etc.)
Expertise with Microsoft tools such as Visio PowerPoint SharePoint or other diagramming tools such as Lucidchart
Experience in the development and execution of Test Cases and test management
Demonstrated ability to thrive in a dynamic fast-paced environment with strong attention to detail
Ability to work effectively both independently and within a team
Ability to learn and adapt to new technologies in a fast-paced environment
High degree of flexibility organization and multi-tasking skills
Excellent decision-making skills and judgment
Strong customer service attitude customer-focused aware of the importance of end-user satisfaction
Ability to approach problems with a sense of ownership enthusiasm and innovation
Familiarity with databases APIs ERP and cloud-based technologies
Familiarity with the nonprofit sector is a plus
Preferred Skills for Peer-to-Peer Fundraising:
Familiarity with peer-to-peer fundraising is a strong plus
Familiarity with Non-Profit specific tools such as Blackbaud s Luminate or Donor Drive or Classy is required
Preferred Skills for Advocacy:
Familiarity with non-profit sector and grassroots advocacy is a plus
Digital marketing and CRM Salesforce Success Pack (NPSP) Salesforce Marketing Cloud (SFMC) experience is a plus
Preferred Skills and Qualifications for Salesforce BA:
Familiarity with the non-profit sector and fundraising is a plus
Experience with Salesforce Salescloud Flow Builder Process Builder Data Loader and Workbench SOQL and SQL is required
Experience with Marketing Cloud is a plus
Salesforce Administrator and Business Analyst certifications are required
EDUCATION:
Bachelor s degree in Business Administration Information Technology Marketing Computer Science or a related field (required)
Certificate in Business Analysis (e.g. CBAP CCBA) or Agile methodologies (e.g. CSM PMI-ACP)
Experience with business intelligence tools and data analysis
Knowledge of cybersecurity and compliance requirements
Employment Type
Remote
Company Industry
Key Skills
- SQL
- System Design
- .NET
- Crystal Reports
- EDI
- Windows
- Microsoft SQL Server
- Visio
- Visual Basic
- SDLC
- Systems Analysis
- Oracle
