Business Support Officer

CRA GROUP RECRUITMENT AND PAYROLL LTD

Job Location:

Plymouth - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

3 months contract with local authority

The Registration Service seeks a motivated individual capable of working independently with a strong history of delivering exceptional customer service. This customer-facing role is crucial for providing outstanding service for routine inquiries and offering high-quality administrative support to a team of Registrars. The position involves handling and processing significant amounts of both manual and electronic information where accuracy and confidentiality are paramount. Additionally the role includes providing administrative support to the Coroner s Court. The ideal candidate will excel in team collaboration and possess excellent written and verbal communication skills.

Responsibilities:

Deliver exceptional customer service for routine inquiries.
Provide high-quality administrative support to Registrars.
Handle and process large volumes of manual and electronic information with accuracy and confidentiality.
Offer administrative support to the Coroner s Court.
Collaborate effectively within a team environment.

Requirements

Proven track record of excellent customer service.
Strong communication skills both written and verbal.
Ability to maintain confidentiality and discretion.
Proficient in Microsoft applications including Excel Outlook and MS Teams.
Accurate data inputting skills.
Ability to work accurately and calmly under pressure to meet statutory deadlines.

Requirements: Full-time availability for a year Ability to work 36 hours per week Resilient and able to thrive in challenging situations Attention to detail and creative problem-solving skills Comfortable with confrontation and able to deal with difficult situations Availability for out-of-hours meetings and lone working Daily use of a car and a full driving license

3 months contract with local authorityThe Registration Service seeks a motivated individual capable of working independently with a strong history of delivering exceptional customer service. This customer-facing role is crucial for providing outstanding service for routine inquiries and offering hi...