Make a Difference in Someones Life!

At Monarch we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team we provide hope promote wellness and empower individuals and families impacted by mental illness substance use disorders intellectual and developmental disabilities and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what youll find at Monarch. Here we care for people including our team members. We offer a comprehensive competitive benefits package that supports full-time and part-time team members and their families. More than just a job this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

Requirements/Qualifications

• Bachelors degree in marketing communications digital media or related field.
• 2 years of experience in digital marketing/social media (nonprofit/health care industry experience preferred).
• Ability to manage multiple projects and deadlines simultaneously.
• Strong understanding of social media platforms trends and best practices and associated support platforms (Hootsuite Sprout etc.)
• Proficiency with email marketing tools (Mailchimp Constant Contact or similar).
• Familiarity with Google Analytics Meta Ads Manager and SEO tools.
• Basic design skills (Canva Adobe Spark Photoshop) and video editing experience are strongly preferred.
• Ability to balance creativity with data-driven decision making.
• A portfolio of work will be requested as part of the interview process.

This Opportunity:

What Youll Do:

Key Responsibilities:

• Plan create schedule and monitor content across major social media platforms (currently Facebook Instagram LinkedIn).

• Monitor and respond to comments messages and community engagement in a timely brand-appropriate manner.

• Track trends and recommend creative strategies for growing reach.

• Monitor and update website content regularly (Wordpress Squarespace Square payment systems etc.).

• Create schedule and manage email campaigns (newsletters event promotions fundraising appeals).

• Segment lists for targeted campaigns measure performance and manage email list health.

• Partner with Director or vendors to develop and implement website improvements and SEO strategies to improve visibility coordinating ad campaigns as needed.

• Manage and monitor Monarch Google Business Listings and associated reviews.

• Track KPIs for all digital channels prepare monthly reports and make recommendations for improvement.

• Support company-wide and external livestreams webinars and virtual events using Zoom Teams or other platforms.

• Partner with the Content Marketing Specialist to adapt written pieces for digital formats.

• Use Google Analytics Constant Contact Simply Measured Google AdWords and other relevant measurement dashboards to analyze data and report on effectiveness of digital campaigns

• Attend and actively participate in meetings and training as required. Maintain certification in all agency state and federal training requirements.

• Demonstrate knowledge of and comply with all agency policies and procedures as well as state and federal statutes and regulations related to specific program areas.

• Demonstrate knowledge of emergency procedures and assist in crisis situations.

• Complete all other relevant responsibilities as assigned by the supervisor.

• Travel and driving may be required.

Performance Measures:

• Growth in social media followers engagement rates and impressions.

• Improved website traffic search rankings and conversions.

• Adherence to production schedules and digital deliverables for all projects.

• Email open/click-through rates at or above industry benchmarks.

• Timely delivery of analytics reports and actionable recommendations.

Education Were Looking For:

Certifications Were Looking For:

Experience Were Looking For:

Schedule:

Target Weekly Hours:

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process should contactor call .

This job description in no way implies that these are the only duties and responsibilities to be will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a job description is subject to revision at the discretion of Monarch.