Benefits Consulting Practice Lead (Work Remotely from Anywhere in the U.S.)
Benefits Consulting Practice Lead (Work Remotely from Anywhere in the U.S.)
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1 Vacancy
Job Description
Since 1998 Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment minimize risk exposure and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals Businessolvers unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
The BCP Lead is a strategic leader responsible for cultivating and managing carrier and vendor partnerships to ensure the delivery of client-elected coverages. This role is a key influencer and decision-maker who is pivotal in driving innovation solving complex challenges and advancing Businessolvers mission and vision through scalable value-added partnerships for clients. The ideal candidate is a seasoned professional with deep industry expertise strong project leadership and the ability to influence change across diverse stakeholders. and advancing Businessolvers mission and vision through scalable value-added partnerships for clients.
Key Responsibilities:
- Lead strategic initiatives to ensure seamless delivery of client-elected benefits coverages.
- Cultivate and manage relationships with carriers and vendors to optimize service delivery and partnership value.
- Serve as a trusted advisor to clients providing guidance and solutions that enhance satisfaction and retention.
- Influence cross-functional teams and stakeholders to drive innovation and continuous improvement.
- Identify and resolve complex client and vendor challenges with agility and strategic foresight.
- Represent Businessolvers values and vision in all client and partner interactions.
Essential Duties:
Strategic Leadership and Growth
- Champion Businessolvers mission vision Champion Businessolvers mission vision and values fostering a collaborative team environment.
- Develop and maintain trusted strategic partnerships with carriers vendors clients and internal teams.
- Act as a key influencer and change agent empowered to make decisions that enhance value for partners and clients.
- Stay current on industry trends and technology to inform strategic integrations and innovations.
Partner and Client Engagement and Support
- Lead recurring meetings and project sessions with partners clients and internal teams; own agendas facilitate discussions and ensure documentation.
- Resolve client escalations related to partner services in collaboration with internal and external stakeholders.
- Align partner and client engagement strategies with organizational goals through cross-functional collaboration.
- Support placement and renewal of Voluntary Benefits coverage for Agency clients.
- Facilitate quarterly stewardship meetings to review plan performance and engagement.
- Serve as a key point of contact for client inquiries and partner coordination.
Performance Management and Continuous Improvement
- Identify and implement process improvements to enhance efficiency and service quality.
- Provide executive-level guidance to partners on service models and integration standards.
- Review partner performance using scorecards KPIs and ROI data; lead improvement discussions.
- Analyze operational trends and provide feedback and recommendations.
Training and Expertise Development
- Serve as a subject matter expert for internal teams on partner services pricing and integrations.
- Facilitate training sessions for sales consultants strategic advisors and client services.
- Provide coaching and performance feedback to direct reports fostering professional growth.
Adaptability and Ethics
- Fulfill additional duties as assigned demonstrating flexibility and responsiveness.
- Uphold organizational policies and maintain the highest ethical standard.
Qualifications:
- Education:Bachelors (or equivalent) degree required; Masters preferred. Focus in Business Project Management Technology or related field.
- Experience: 8 years in client and partner management enterprise integrations or strategic relationship roles within HRIS payroll benefits administration carrier systems or brokerage.
- Remote Work:Proven ability to lead initiatives in a fully remote environment.
- Organizational Skills: Strong ownership of projects with demonstrated success in cross-functional leadership.
- Communication: Exceptional verbal and written communication skills; adept at stakeholder engagement and meeting facilitation.
- Change Management: Skilled in leading through change managing ambiguity and driving stakeholder engagement.
- Independence: Executive presence with the ability to influence without direct authority.
- Professionalism: Effective collaboration across technical sales and executive teams.
- Technical Proficiency: Proficient in Microsoft Office (especially Excel) Salesforce and familiar with XML EDI and data mapping tools.
- Travel: Willingness to travel up to 30%.
The pay range for this position is 99K to 124K per year (pay to be determined by the applicants education experience knowledge skills and abilities as well as internal equity and alignment with market data).
This role is eligible to participate in the annual bonus incentive plan.
Other Compensation: If this position is full-time or part-time benefit eligible you will receive a comprehensive benefits package which can be viewed here: Applicant.
At Businessolver we take our responsibility to protect our clients employees and company seriously and that begins with the hiring process.
Our approach is thoughtful and thorough. Weve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.
We also partner with trusted best-in-class providers to conduct background checks verify identities and confirm references. These steps arent just about compliance theyre about ensuring fairness safety and trust for everyone involved.
Put simply: we will always confirm that you are who you say you are. Its just one of the many ways we uphold the standards that matter most to you to us and to the people we serve.
With heart
The Businessolver Recruiting Team
Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy procedures and controls.
(Applicable to all roles at an AVP DIR VP Head Of or SVP and above level):
Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.
Equal Opportunity at Businessolver:
Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status and more. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
#LI-Remote
Employment Type
Full Time
