Commercial Associate Co-op January 2026

Program Dates: January 5th 2026 - June 19th 2026

The base pay for this position is $23 per hour

This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday)

At this time Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD H-1B H-1B1 E-3 O-1 J-1 or TN

Who We Are:

Wayfairs Commercial organization delivers on Wayfairs promise to help everyone anywhere create their feeling of home through building an unparalleled selection driving tangible value and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract grow and retain Wayfairs customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. The Commercial team also offers outstanding support to meet customers where they are through home services financing options and direct sales interactions. As a Co-op youll develop and execute strategies that generate competitive advantage for Wayfair and the results of your findings will improve the end-to-end supplier and customer experience.

What Youll Do:

• Leverage competitive analysis market research and performance data to inform strategic initiatives and provide actionable recommendations.
• Optimize the customer shopping experience by improving product catalog quality accuracy and selection to boost satisfaction and conversion rate by researching the categories and vendors.
• Streamline internal processes improve team efficiency and manage relationships with external partners and suppliers including supporting negotiation strategies.
• Partner with various teams including marketing and merchandising to execute projects focused on promotions pricing and product visibility.
• Optimize communication and training materials for both internal teams and external partners and stakeholders.
• Contribute and take the lead on business-critical initiatives and present final findings and recommendations to broader teams and stakeholders.

What You Need:

Basic Qualifications:

• Currently pursuing an undergraduate degree graduating between December 2026 - May 2029 with a 3.0 GPA minimum
• Must be returning to the course of study following completion of the Co-op
• Ability to commit to working 40 hours/week (9am-5pm Monday-Friday) from January 5 to June 19 2026 in our Boston office
• Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD H-1B H-1B1 E-3 O-1 J-1 or TN

Preferred Qualifications:

• Data and process-oriented comfortable learning data analysis tools
• Excellent communication skills both written and verbal
• A desire to win and steer collaboration cross functionally
• Passionate about the customer with an interest in understanding and driving user behavior
• Demonstrated ability to thrive as part of a team or individually
• An entrepreneurial spirit and mindset
• Comfortable in a fast-paced dynamic environment
• Strong comfort level and appetite to use AI in daily workflow
• Experience in Excel is a plus

Possible Team Placements Include:

B2B

Wayfair Professional (aka Wayfair B2B) is an industry leading business to business sales organization dedicated to help businesses make good spaces great. Wayfair Professional is the gated experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry verticals prioritizing our Interior Design Commercial Office and Contractor experiences. We are on a journey to being a $5B business by 2025 (30% YoY growth) with over a $300B opportunity to cover across North America and Europe over the subsequent 10 years.

Category Management

The Category Management team drives strategy for Wayfairs largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform giving suppliers more data more transparency and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally we leverage a diverse set of cross-functional partners to execute our strategic a role on the Category Management team you will be expected to define overarching goals and strategy within your category problem-solve articulate and execute against tactical plans and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally while also being effective project managers.

Marketing

Our Marketing team drives growth for Wayfair on every major advertising platform. We arent your standard marketers: we own the strategy analytics and operations for our portfolio of cutting-edge digital and offline marketing channels. We utilize big data to acquire high-potential customers and engage them to come back again and again. We drive profitable top line revenue by investing marketing dollars where they will provide the greatest return for the business and leverage our understanding of the customer to inform the overall business strategy. We frequently collaborate with Creative Marketing Technology Data Science Category Management Merchandising and other internal and external partners.

Physical Retail

The Physical Retail team aspires to be the first and favorite destination for anything home. We are building a retail platform that supports our expansion into physical retail across Wayfair and our family of brands (AllModern Joss & Main Birch Lane Perigold). We want to inspire our customers to find their just right solutionsproviding support and empowerment in an experience they can make their own.

Home Services

Wayfairs Home Services team provides customers with a one-stop-shop for all their home needs beyond just products including furniture assembly installation and protection plans. Operating like a startup within Wayfair the team has a fast-growing business thats at the forefront of e-commerce utilizing gig-economy models and treating services as a product. Youll manage specific city markets working to attract onboard and manage the performance of service professionals to meet customer demand. This role requires a problem-solving mindset strong communication and organizational skills and the ability to use data to tackle a range of challenges from operations and strategy to technology.

Creative Lab

Creative Lab is a real-time experimentation engine built for speed testing and learning enabling continuous optimization. We work in short sprints designed to respond to trends and pivot to change with iterative improvements via a test and learn strategy.

Why Youll Love Wayfair:

Throughout the Co-op Program we provide Co-ops with the opportunity to engage in social and community building activities including:

• A calendar of events including social networking professional development and dialogue events with senior leaders
• Formalized mentorship program along with an assigned reporting manager for impactful professional development and feedback
• Skills-based training
• Coffee chat opportunities for co-ops to get to know one another

Purpose & Inclusion at Wayfair:
At Wayfair we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers ensuring Wayfair provides a fair and inclusive workplace experience for everyone.

Social Impact & Responsibility:
At Wayfair we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets such as collaborating with leading nonprofit organizations coordinating in-kind product donations empowering our employees to get involved through paid volunteer time off programs and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfairs broader mission of helping everyone anywhere create their sense of home.