Solution Consultant, Digital Media, Middle East

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

At Adobe were changing the world. How We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. We give businesses and organizations the power to truly engage their customers. Were the ones behind the gorgeously designed content that streams across your laptop TV phone and tablet every dayand were the ones who harness the substantial power of big data to help companies move from data to insight and insight to action by delivering content that people have an appetite for most.

Were a company that understands that product innovation comes from people innovation and thats why we invest in encouraging leaders throughout the organization.

The Challenge

The role of the Solution Consultant is to provide pre-sales support to the Enterprise sales teams helping to close large Creative Cloud and Document Cloud opportunities. You will also support Marketing teams customer success and product management teams. Responsibilities include pre-sales analysis RFI/RFP management competitor analysis public speaking engagements customer workshops effective demonstrations of the Adobes solutions and ownership of both the business and technical customer challenges during the sales cycle.

The role requires a good communicator and speaker preferably multi lingual who has the ability to articulate our technologies and how these impact the creative and document workflow processes. You will also work with Adobes customer success and product marketing teams to provide industry and market feedback to help to shape our solutions directions.

The role is responsible for providing thought leadership handling customer expectations and driving the technical sales process in our largest customer opportunities Supporting account executives and sales specialist teams through the sales process. Post sale you will support our internal teams to through the pre sales/post sales lifecycle

We are looking for someone that has previous customer facing sales or support experience. Key to the role is experience with Adobes Creative Cloud and Document Cloud solutions. A good technical background with experience of API deployment SAS solutions.

What youll do

The main emphasis of this role is to provide the sales teams with technical pre-sales assistance during a sales cycle with new and existing Accounts. . This involves offering sales teams direction on business and technical requirements and helping support qualification where Adobes Creative and Document cloud solutions can bring significant business benefit to a customer.

This person needs to be self-motivated able work independently against set goal and must have excellent customer facing skills with the ability to communicate convincingly at C level meetings.

Skills wed like to see (although not critical for success);

• Understanding of creative applications creative workflows and solutions

• Understanding of Document workflow and automation solutions

• Familiar with concepts involving API Web-services SOA Application servers HTML CSS JavaScript.

• Understand the use of creative technologies across one or more verticals (e.g. financial services retail travel etc.) or functional areas (e.g. Web Design Content Management etc.)

• Exceptional presentation skills and client-facing experience

• Proficient technical writing skills

• Solution selling skills

• Present Adobes Creative Cloud solutions with passion and energy

• Present Adobes Document Cloud solutions with passion and energy

• Good demonstration skills both via web conference and onsite at client offices

• Ability to translate client requirements into Adobes Solutions

• Answer business technical and logistical questions during the sales process through documentation presentations and demonstrations

• Assist account executives in creating client presentations and defining solution strategy

• Participate in road shows conferences and other sales opportunities

What you need to succeed

• Experience with Adobe Creative Cloud

• Experience with Adobe Document Cloud

• Experience and a track record of success in a technical pre-sales or consulting environment

• Microsoft Office Skills

• Familiar with concepts involving APIs Web-services SOA Application servers HTML CSS JavaScript

• Must be self-managed responsive and dedicated to customer support

• Strong verbal and writing skills

• Exceptional organizational presentation and communication skills

Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.

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