Field Service Technician

Field Service Technician
Keep vital vacuum and air systems running while building strong customer relationships.
Johannesburg (Gauteng) R20000 - R30000 per month basic (CTC R35000 - R40000) Benefits: provident fund group life cover company bakkie and phone

About Our Client
A leading specialist in vacuum and air solutions serving industries such as food processing automotive chemicals/pharma plastics medical and water/wastewater. They combine technical excellence with a consultative approach to service and after-sales support. With a growing footprint in Gauteng and across Africa this is an opportunity to join a dynamic team where you can develop both your technical and commercial skills.

The Role: Field Service Technician
As a Field Service Technician youll be the trusted on-site expert for air compressors vacuum pumps and related systems. Youll keep mission-critical equipment running smoothly while also identifying opportunities to grow service contracts spares and system sales. This role blends technical problem-solving with customer relationship building to ensure long-term success.

Key Responsibilities

• Minimum 3-5 years hands-on experience servicing installing and repairing air compressors vacuum pumps or similar equipment

• Diagnose and troubleshoot technical issues delivering clear recommendations and solutions

• Manage service schedules communicate professionally with clients and complete reports on time

• Build and maintain strong relationships with engineers technicians and maintenance teams

• Identify new opportunities cold-call prospects and contribute to achieving sales targets for service contracts repairs and equipment

• Track completed services and encourage repeat servicing to improve customer retention

• Collaborate with the sales team on territory strategies and opportunities

• Travel as needed (including occasional cross-border trips) ensuring a valid passport is maintained

About You

• National Diploma in Electrical Mechanical or Mechatronics Engineering or Millwright trade qualification (preferred)

• Proven technical knowledge of air compressors (essential); additional exposure to vacuum pumps blowers valves or instrumentation advantageous

• Strong commercial mindset comfortable promoting service contracts spares and solutions on site

• Clear professional communicator with solid reporting and customer-facing skills

• Proactive organised self-starter with strong reasoning problem-solving and multitasking ability

• Team player who can also work independently to achieve objectives without close supervision