Technical Service Representative

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profile Job Location:

Shanghai - China

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Description:

1. Job Purpose:

( the statement of job purpose in one or two clear and concise sentences )

Providing in site and on site technical support for rigids business such as Panel Pipe composite and other applications mainly in appliance industry

2. Principal Accountabilities:

( the major end results the job is expected to achieve )

a) Fully complies with HPU policy and Local EHS regulation

b) Maintains and optimizes the innovation portfolio for Rigids core business (panel/appliance/spray foams)

-Identifies customers activities and needs

-Build the test methods in lab

c) Provides technical support/training for the key customers

-Provides product/technical introduction to new customers

-Ensures the customer understanding HPU product portfolio

-Conduct DOE in lab for system development

-Run the trials and pilot production for the customers

-Provides technical solution and develop the products as customers requirements

-Communicate with customers to identify the trial results and follow-ups.

d) Handles the complains / trouble shooting

-Provides trouble shooting timely and effectively

-Work with sales R&D customer service and QA to resolve customer complaints timely and effectively

e) Market Intelligence

-collects up-to-date market intelligence from relevant industries the customers and the competitors and be aware of the regulations timeline.

3. Knowledge / Experience / Skills Needed

( education experience skills and training required for the job )

Education:

Minimum bachelor degree of polymer science

Experiences:

At least 1-3 years chemical related work experience. The experience in is optimal.

Skill:
MS Office functionalities

Training:

Updated PU Rigids knowledge/technology/process Product development skills Customer Service skills Problem-Solving skills

Additional Locations:


Required Experience:

Unclear Seniority

Job Description:1. Job Purpose:( the statement of job purpose in one or two clear and concise sentences )Providing in site and on site technical support for rigids business such as Panel Pipe composite and other applications mainly in appliance industry2. Principal Accountabilities:( the major end r...
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About Company

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Huntsman Corporation is a publicly traded global chemical manufacturer of differentiated and specialty chemicals serving a diverse range of consumer and industrial end markets.

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