Bank Theatre Porter
Bank Theatre Porter
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Job Description
Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.
We believe that every life deserves world class healthcare.
Job Summary
What are we looking for
Cleveland Clinic London are looking to recruit a Theatre Porter to join our Bank team. As a Theatre Porter at Cleveland Clinic London you will play a vital role in the overall patients journey and experience in the hospital. This role provides a high-touch customer service role effectively mirroring some of the family liaison and customer support functions of the Front of House teams
We have shifts available MondayFriday from 07:30 to 17:30.
What makes us different
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment where caregivers are encouraged to grow their expertise across multiple specialties and in collaboration with expert clinicians. Our Mission Caring for life researching for health and educating those who serve assures our unwavering commitment to professional development.
We have eight state-of-the-art theatres covering our Surgical Institutes including a hybrid theatre robotic theatre and Intraoperative MRI facilities. We cover many specialities including Cardiovascular Thoracic Neuro Spinal Orthopaedic Plastics General Surgery Urology and Gynaecology.
What will your duties include
- Deliver high-quality service and care for the patient treating patients in a courteous manner and respecting their dignity and confidentiality at all times.
- Ensure the patients journey is seamless taking care to pass on their care at the next stage in their patient journey.
- To transport patients between Wards ICU and the Theatre Suite with appropriate documentation.
- Provide point of contact and service for patients families.
- Patient monitoring spend time with patients ensuring they are continually monitored while in your care and recording changes in patient health.
- Safe and appropriate manual handling of patients ensuring they are transferred between beds trolleys and special tables in a safe manner.
- Support with the safe positioning of patients.
- Prepare the appropriate equipment prior to the start of a list which may include wheelchairs and trolleys undertaking the appropriate checks to ensure the equipment is clean and used safely.
What we need from you
- Effective communication skills
- A track record over one or more substantial roles in a customer-facing role requiring high-touch quality customer service.
- Previous experience in healthcare highly desirable but not essential could be Front of House/ Concierge HCA or similar role.
- Previous experience in a private hospital desirable
- Demonstrable experience working within large complex teams and maintaining high levels of team engagement desirable.
What can we offer you
As a private hospital with no shareholders we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers alongside benefits such as:
- Auto-Enrolment of 5% pension - Cleveland Clinic contributes 10% through Salary Exchange
- Priority shifts over agency workers
- Weekly pay
Who we are
Cleveland Clinic is one of the leading providers of specialised medical care in the world providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80000 caregivers worldwide and continue to drive innovation in healthcare.
With over 100 years of history our Patients First philosophy is at the heart of everything that we do.
If you would like to know more please email Due to the volume of applications we are not always able to provide individual feedback.Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
Lets deliver World Class care together!
As an equal opportunities employer we aspire to work together to promote a more inclusive work environment which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure so far as practicable that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.
Employment Type
Part-Time
