French Customer Support Specialist Social Media, Porto

Nice - France

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Location: Porto Portugal (on-site)
Start Date: 30 October 2025
Schedule: MonSun 10:0019:00 (2 rotating days off; future night shifts)
Contract: Full-time

Responsibilities:

Support French-speaking social media users via chat email & phone
Manage and monitor user interactions efficiently
Meet KPIs and performance metrics consistently
Escalate issues and provide internal feedback
Maintain accurate documentation of cases

Requirements:

French B2/C1 English proficiency
Proven customer service experience with KPIs
Ability to handle high-volume inquiries in fast-paced settings
Flexible for rotating & future night shifts
Strong communication and organizational skills

Compensation & Benefits:

Competitive salary 3000 Welcome bonus
Meal vouchers (7.23/day)
Relocation package (flight shared accommodation)
Multicultural supportive work environment
Career growth opportunities

Competitive salary 3000 Welcome bonus
Meal vouchers (7.23/day)
Relocation package (flight shared accommodation)
Multicultural supportive work environment
Career growth opportunities

Location: Porto Portugal (on-site) Start Date: 30 October 2025 Schedule: MonSun 10:0019:00 (2 rotating days off; future night shifts) Contract: Full-time Responsibilities: Support French-speaking social media users via chat email & phone Manage and monitor user interactions efficiently Meet KP...