Operations Function Analyst (back middle office)
Operations Function Analyst (back middle office)
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Job Description
Division
The Issuer Servicing team Paris is part of the Issuer Services business line in ESES.
The EF Issuer Services Team Member is responsible for assisting account holders and issuers in monitoring and solving their pendings linked to BRN (Bordereau de Référence Nominative) with a particular focus to the clients VAS (Value Added Services). May also lead or contribute to projects or initiatives in the areas of continuous improvements risk and control client centricity and autonomy.
Job Description
- Applies relevant controls related to Nominatif activity
- Inputs / Updates ERVN (Ecritures Rectificatives sur Valeurs Nominatives)
- Interacts with and connects to clients (Accounts holders Issuers) to carries out investigation where necessary and improve the service quality
- Closely works with other ESES teams (Client Service New Issue Asset Servicing IT Support )
- Follows up the robot activity
- Participates to the implementation of new tools to monitor Risk and Control
- Actively contributes to the continuous improvement
- Participates to the cascade of meetings in place (OTO team meeting etc.)
- Pro-actively informs the team leader and colleagues of any issue or workload that might cause any disturbance on the working environment (during the WB)
- Follows up the French AMF regulators recommendations
- Develop the network of ESES CSDs
- Monitor the ISAE3402 audit
Profile
- Master Degree
- Required significant previous experience in Issuer Services & Operations within ESES would be a plus
- Required significant previous experience in BRN/Nominatif business processes i.e. BRN ancillary account and BRN VAS
- Analytical mind with the ability to solve complex problems
- Fast learner pro-active behaviour and positive mindset
- Master the continuous improvement state of mind and technique
- Client-focus mindset active listening and creative skills
- Willingness and ability to work independently on client projects
- Ability to adapt easily to change
- Sense of belonging and involvement
- Strong organisational with the ability to prioritize things
- Autonomous.
- Existing knowledge of Lean method a plus
- Good oral and written communication skills in English and French
- Very good knowledge of Excel technology platforms and databases a plus.
#LI-AP1
Required Experience:
IC
Employment Type
Full Time
