General Liability Claims Consultant

CNA

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profile Job Location:

Charlotte - USA

profile Yearly Salary: $ 72000 - 141000
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA we strive to create a culture in which people know they matter and are part of something important ensuring the abilities of all employees are used to their fullest potential.

This individual contributor role manages complex commercial claims with significant exposure including construction related claims requiring extensive contract interpretation risk transfer analysis and potential New York Labor Law experience. The position benefits strong coverage skills including familiarity with OCIP policies and involves coordinating all aspects of claim resolution in line with company protocols while maintaining high standards of quality and customer service. Regular communication with insureds brokers and clients is expected and the role may be dedicated to specific accounts.

This position enjoys a flexible hybrid work schedule and is available in any location near a CNA office.

JOB DESCRIPTION:

Essential Duties & Responsibilities:


Performs a combination of duties in accordance with departmental guidelines:

  • Manages highly complex investigations of claims including coverage issues liability compensability and damages.

  • Ability to interpret and apply construction contracts to assess risk transfer opportunities including evaluating indemnity clauses and insurance requirements

  • Knowledge of New York Labor law is a strong plus

  • Knowledge of OCIP policies and claims handling a strong Plus

  • Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly.

  • Effectively manage loss costs and claim expenses.

  • Manages all types of investigative activity or litigation on major claims including the posting of appropriate reserves in a timely manner.

  • Coordinates discovery and litigation strategy with staff counsel or panel attorneys.

  • Negotiates highly complex settlement packages and authorizes payment within scope of authority settling claims in most cost-effective manner and ensuring timely issuance of disbursements.

  • Coordinates third party recovery with subrogation/salvage unit.

  • Makes recommendations on claims processes and resolution strategies to management.

  • Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.

  • Works with attorneys account representatives agents doctors and insureds regarding the handling and/or disposition of highly complex claims.

  • Keeps current on state/territory regulations and issues industry activity and trends; may participate in industry trade groups.

  • Provides guidance and assistance to less experienced claims staff and other functional areas.

  • Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.

Reporting Relationship:

Manager or above.

Skills Knowledge and Abilities:

  • Ability to interpret and apply construction contracts to assess risk transfer opportunities including evaluating indemnity clauses and insurance requirements

  • Knowledge of New York Labor law is a strong plus

  • Knowledge of OCIP policies and claims handling a strong Plus

  • Advanced technical and product specific expertise claims resolution skill and knowledge of insurance and claims principles practices and procedures.

  • Strong communication negotiation and presentation skills. Ability to effectively interact with all levels of CNAs internal and external business partners.

  • Advanced analytical and problem-solving skills with the ability to manage and prioritize multiple projects.

  • Ability to deal with ambiguous situations and issues.

  • Creativity in resolving unique and challenging business problems.

  • Knowledge of Microsoft Office Suite and other business-related software.

  • Ability to adapt to change and value diverse opinions and ideas.

  • Ability to manage and prioritize multiple projects.

  • Ability to evaluate claims based on a cost benefit analysis.

  • Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports.

  • Ability to implement strategies with a proactive long-term view of business goals and objectives.

Education and Experience:

  • Bachelors degree or equivalent experience.

  • Professional designation preferred.

  • Typically a minimum eight years claims experience.

  • Knowledge of and experience with New York labor law strongly desired.

#LI-HYBRID

#LI-LG1

In certain jurisdictions CNA is legally required to include a reasonable estimate of the compensation for this District of Columbia California Colorado Connecticut Illinois Maryland Massachusetts New York and Washington the national base pay range for this job level is $72000 to $141000 determinations are based on various factors including but not limited to relevant work experience skills certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees and their family members achieve their physical financial emotional and social wellbeing goals. For a detailed look at CNAs benefits please visit.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation please contact.


Required Experience:

Contract

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA we strive to create a culture in which people know they matter and are part of something important ensuring the abilities of all employees are used to their fullest potential.This individual ...
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The beautiful and culturally progressive State of Qatar is home to the world-class post-secondary institution, College of the North Atlantic - Qatar (CNA-Q). Internationally recognized as a comprehensive technical college, CNA-Q is committed to high quality, student-centered education ... View more

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