Service Coordinator
Service Coordinator
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Job Description
Service Coordinator
Location: Phoenix AZ
Job Type: Full-Time
Join a purpose-driven team thats redefining the workplace. Goodmans is hiring a Service Coordinator to lead communication logistics and execution for furniture repair services from start to finish. If youre organized people-focused and love solving problems this is the role for you.
What Youll Do
Plan and manage service requests from estimate to completion
Communicate job details timelines and site requirements to customers and internal teams
Ensure high-quality timely responses that exceed customer expectations
Help reduce delays improve margins and ensure project success
Use problem-solving frameworks (PlanDoCheckAct) to improve efficiency
What You Bring
3 years of experience in a Service Coordinator or related role
Strong knowledge of contract furniture manufacturers and service processes
High school diploma or equivalent required
Excellent communication organization and customer service skills
Strong accountability time management and problem-solving mindset
Why Join Goodmans
Competitive pay and comprehensive benefits
Family-owned culture with a focus on people and purpose
Opportunities for growth mentorship and ongoing learning
Recognized for community engagement and workplace excellence
About Goodmans
Were more than just a furniture company were a mission-driven organization committed to improving the welfare of our people community and planet. With values like foresight transparency and continuous improvement we foster a culture where people thrive.
Additional Info
Pre-employment drug screening and background check required
AAP/EEO Employer
Applications reviewed on a rolling basis
How to Apply
Ready to help us make our customers days better and do work that matters
Apply directly through this posting. If selected our hiring manager will contact you to schedule an interview.
Required Experience:
IC
Employment Type
Full Time
