Senior Business Lead, Patients Before Paperwork
Senior Business Lead, Patients Before Paperwork
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Job Description
Pour obtenir une traduction en français de loffre demploi suivante veuillez envoyer un courriel à . Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.
To obtain a French translation of the following job posting please email . Requests will be addressed within three business days and the application window will be extended by three business days.
At Ontario Health we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes experiences and value. How we work together is reflected through our five values: integrity inspiration tenacity humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical dental and vision coverage from your first day
a health care spending or wellness spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks vacation to start (for individual contributors) increasing to four weeks after two years
career development opportunities
a collaborative values-based team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career Consider this opportunity.
The Senior Business Lead will play a pivotal role in advancing Ontarios commitment toputting patients before paperwork. This role is responsible for leading the strategic coordination and implementation of digital health solutions that reduce administrative burden on clinicians eliminate outdated processes like faxing and improve access safety and experience for patients. Operating without direct reports the Senior Business Lead influences system-wide change through collaboration clinical insight and strategic execution.
The Senior Business Lead will be clinically experienced and strategically minded driving thePatients Before Paperworkinitiativean enterprise-level effort to modernize healthcare workflows and improve patient access through digital innovation. This role leads and coordinates one or more high impact workstreams across the province includingreferral optimization eOrdering (labs) ePrescribing eForms andrelated initiatives.
This role will operate with a high degree of autonomy collaborating across clinical operational and digital domains to ensure solutions are scalable safe and aligned with provincial priorities.
Here is what you will be doing:
Work closely with both external partners and within the OH team to build and execute digitally/virtually enabled care programs that meet clinical needs and achieve Key Performance and Clinical outcome Indicators including:
Provide ongoing strategic clinical direction in partnership with designated OH physician clinical leads
Leading cross-functional internal and external teams which will include any combination of strategy marketing communications procurement IT operations policy government funders product development regional deployment teams provincial change management/customer experience teams privacy security and evaluation/analytics.
Manage complex not-always-aligned relationships between physicians technology vendors healthcare providers researchers and OH partners.
Establish strong partnerships with OH peers working in the Regions.
Report to the MOH on ongoing progress and achievement of project status and key clinical outcomes
Provide expertise in the implementation clinical adoption and ongoing evaluation for large scale change management
Communicate vision and clinical outcomes for relevant models of care to key partners clinical advisory tables and working groups
Champion clinical engagement and adoption with providers and other key partners.
Support the management of contractual obligations with vendors and liaise with legal procurement and finance teams to ensure compliance with agreements as needed for Primary Care initiatives
Leverage and incorporate existing benefits evaluation models focused on access quality and integration to assess the health system outcomes.
Develop strategy specific plans and proposals for OH projects and programs and collaborate on the development of tactical deployment plans with the support of project managers
Provide professional expertise functional knowledge and strategic advice to OH executive sponsors and staff to ensure a coordinated approach to Pb4P activities in response to a range of often highly complex issues and risks requiring new innovative evidence-based recommendations.
Develop and present new ideas and conceptualize new approaches and solutions to convey those ideas concepts and solutions to an executive audience.
Utilize project and change management principles and monitor performance through regular tracking of key metrics.
Develop OH Sustainability Plans to sustain and grow target models of care and ensure they are aligned with MOHTLC OH Regional and OHT priorities.
Perform other related duties as assigned by the manager.
Here is what you will need to be successful:
Education and Experience
Registered Clinical professional or related bachelors degree in Health Administration Healthcare Informatics related disciplines.
Masters degree in Health Administration Health Informatics Clinical Education preferred.
Minimum 10 years experience in health setting and/or as a health technology vendor or consultant with evidence of thorough understanding of health care system and system partners.
Experience in delivering digital/virtual care (as a clinician or as an administrator) is strongly preferred especially in any of the following areas: eReferral central intake eOrdering (labs) ePrescribing eForms (administrative forms).
Experience in developing strategies and their execution for adoption and uptake of digital/virtual care.
Experience in overseeing large complex projects at the intersection of health and technology. Project management designation/certification is an asset.
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic/experience requirements.
Knowledge and Skills
Knowledge of Ontario Healths legislated partners and their priorities requirements for effective engagement
Sophisticated relationship manager with a passion for transforming access to health care and strong experience in working with clinicians data scientists government/regional administrators and technologists.
Able to effectively develop big picture strategic plans as well as implementing innovative healthcare digital technologies in a clinical environment delivering results on time and on budget.
Effective communicator able to communicate effectively and concisely both orally and in writing including effective presentation skills.
Excellent problem-solving skills organizational project management decision making and analytical skills. Able to develop creative and innovative options to enable managed risk. Knowledge of emerging healthcare and technology issues challenges and gaps in ensuring equitable and effective health care across Ontario.
Self-starter with outstanding customer service ethics strong leadership and change management skills.
Location: Ontario
Ontario Health supports a hybrid work environment and has office locations across the province. We welcome applications from candidates residing anywhere in the province of Ontario.
#LI-hybrid
Employment Type:
Permanent Full timeContract Length:
N/ASalary Band:
Band 7External Application Deadline Date:
October 3 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations Métis Inuit and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA communities; trans and nonbinary individuals;and people living with disabilities.
Ontario Health is an accessible employer and we offer accommodation in all aspects of employment including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process please email and a member of the team will connect with you within 48 hours.
Required Experience:
Senior IC
Employment Type
Full-Time
