Endpoint MDM Deployment Contractor (Onsite)

Charlotte - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Endpoint MDM Deployment Contractor (Onsite)

Location: Charlotte NC

Duration: 12 Month

Job Description:

The Client is seeking an Endpoint MDM Deployment Contractor to support the Unified Endpoint Management (UEM) team. The contractor will play a critical role in the Client Evergreen Refresh initiative ensuring secure efficient and seamless deployment of mobile devices to the client end users. This individual will also serve as the first line of support for the client issued mobile devices.

Key Responsibilities:

The Endpoint MDM Deployment Contractor will be responsible for but not limited to:

Configuring and setting up mobile devices in alignment with the client Evergreen Refresh program.
Coordinating deployments of mobile devices to the client end users including scheduling logistics and user handoff.
Receiving processing and tracking old devices for secure e-cycling and disposal according to the client policy.
Providing first-level support for break/fix issues troubleshooting and inquiries related to the client issued mobile devices.
Collaborating with the Unified Endpoint Management team to ensure successful device transitions with minimal disruption to the client operations.
Maintaining accurate deployment inventory and support documentation.
Ensuring compliance with the client IT security standards and best practices during all deployment and support activities.

Preferred Skills/Experience:

Prior experience with large-scale device deployment projects.
Knowledge of County or government IT operations policies and security standards.
Familiarity with device lifecycle management and e-cycling processes.

Skills:

Skill	Required /Desired	Amount	of Experience
Hands-on experience with mobile device deployment and configuration including iOS platforms.	Required	3	Years
Familiarity with Mobile Device Management (MDM) platforms (e.g. Microsoft Intune AirWatch or similar).	Required	3	Years
Ability to provide effective end-user support with strong troubleshooting and problem-resolution skills.	Required	3	Years
Strong organizational skills for managing device scheduling tracking and handoffs.	Required	3	Years
Ability to work collaboratively in a team environment while providing excellent customer service.	Required	3	Years
Strong attention to detail and commitment to IT security practices.	Required	3	Years

Job Title: Endpoint MDM Deployment Contractor (Onsite) Location: Charlotte NC Duration: 12 Month Job Description: The Client is seeking an Endpoint MDM Deployment Contractor to support the Unified Endpoint Management (UEM) team. The contractor will play a critical role in the Client Evergreen Ref...