25-41 Business Partner, Digital Content
25-41 Business Partner, Digital Content
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Job Description
The Opportunity
The Business Partner Digital Content is responsible for supporting and executing Technical Safety BCs digital experience strategy. They use compelling content and user empathy to craft a cohesive experience across multiple client-facing platforms working cross-functionally to drive outcomes with the greatest impact on success. They have a deep understanding of the impact of their work on TSBCs clients and how it improves safety-minded decision making furthering Technical Safety BCs authority as the trusted source of technical safety expertise.
Status: Regular Full-Time Union
Number of Positions: 1
Pay Grade: 16 ($46.27 - $53.59 per hour)
Location: Vancouver or open to any of our BC regional offices (hybrid work environment)
Reports to: Leader Digital Experience
As a Business Partner Digital Content you will:
- Supports the management of standards for and execution of content strategy for in support of Technical Safety BCs strategy and business plan; ensuring we deliver a consistent efficient end-to-end user experience across all client-facing digital platforms.
- Administrates content management systems for; both developing workflows and executing content development and deployment.
- Partners with and provides user experience and content strategy recommendations and expansion opportunities for Technical Safety BCs online programs tools and services Go-To-Market activities and ongoing product evolution.
- Collaborates with other TSBC teams to ensure an integrated and seamless end-to-end digital experience.
- Liaises with external contractors and agency partners to execute on product development and site maintenance to ensure an integrated and seamless end-to-end digital experience with a client-centric lens.
- Uses research business intelligence and digital analytics to evaluate site effectiveness on an ongoing basis and develops plans that address opportunities for improvement in the experience.
- Conducts best practices research related to website development web trends and advances in new media and communicates new software hardware and training needs
- Utilizes project management processes to guide cross functional teams through successful campaign and product launches for
- Manages and prioritizes backlog of modifications and additions to be made on
Knowledge Skills & Experience you have:
- Requires a degree in marketing communications computer science information management or other business-related fields and supplemented by 5 years experience
- Experience managing websites with related experience in digital marketing CRM and CMS management.
- A solid understanding of digital analytics SEO SEM and digital marketing best practices.
- A solid understanding of user experience information architecture usability best practises human centred design and JTBD principles.
- Experience managing multiple projects effectively using digital tools like Asana.
- Ability to research and collaborate with stakeholders designers and developers on the execution of a design system used across all digital platforms
- An understanding of various web development technologies and a capacity to effectively manage projects involving contract development teams and IT
- Working knowledge of online surveys (building tracking) forms ecommerce and other online interactive tools.
- Experience working with cross-functional teams and communicating effectively with senior management
- A proven track record of success in prioritizing and managing multiple projects.
- Experience working with cross-functional teams and communicating effectively with senior management
- Ability to evaluate and prioritize the many digital needs of an organization and make and communicate decisions based on the needs of the client/user.
Beyond the role:
- Community & Wellness We recognize and respect each others diverse needs. We strive to maintain a healthy culture of psychological safety belonging and space to prioritize healthy minds and well-being. This includes Wellness Wednesday (meeting free time) flexible paid holidays a free subscription to the Calm app and a flexible hybrid work environment focused on connections. Our teams also enjoy giving back to the community and having fun whether volunteering in the community or running together on our Sun Run 2024 Technical Safety BC supported BC Cancer Foundation Aboriginal Coalition to End Homelessness Crisis Centre BC Quest Non-Profit Grocery Markets A Loving Spoonful and Greater Vancouver Foodbank.
- Employee Resource Groups We have Employee Resource Groups (ERGs) for Mental Health & Wellness Indigenous Relations & Reconciliation and Equity Diversity and Inclusion (EDI) to support initiatives were passionate about.
- Learning & Development We value giving and receiving feedback as well as encouraging different ways for us to continuously learn as a company. This can be through lessons learned wrap up sessions one-on-one meetings and team or individual courses workshops and addition we offer up to $1500 tuition aid per calendar year to support your education and learning goals.
- Compensation & Benefits In full transparency you can find our industry-competitive compensation information on our postings. For our regular employees we have outstanding benefits that include extended health dental and disability coverage access to an employee and family assistance program (EFAP) competitive annual paid vacation entitlements public service defined benefit pension plan generous top-up allowance for new parents and time-off for caregiving moving and adoption leave. We recently upgraded our mental health benefits to $1500 separate from our non-mental health paramedical services too.
About Technical Safety BC
At Technical Safety BC we matter to each other. Together we apply a systems mindset to safety embrace possibility and act on what we learn. Our culture empowers and enables innovation and connection.âOur environment welcomes diverse perspectives and learning is celebrated.âWe make decisions based on data and use our expertise to make the safety system equitable for all.â
Our values guide our work.
- We see genius in diversity
- We foster confidence
- We make the complex simple
- We adapt
Technical Safety BC is an independent self-funded organization that oversees the safe installation and operation of technical systems and equipment across the addition to issuing permits licences and certificates we work with industry to reduce safety risks through assessment education and outreach enforcement and research. Through simplification of our initiatives we promote understanding and engagement making safety accessible to everyone. As society changes we create and adopt new ideas skills and tools that will enable us to meet the safety challenges of a highly-connected world.
We see genius in diversity and are committed to creating an equitable and inclusive workforce. We recognize that diverse life paths and experiences contribute to the overall qualifications for each role. If you feel that you could excel in this position but do not necessarily meet the formal requirements we encourage you to apply.
If you are interested in one of our career opportunities and require accommodation or assistance with the application or recruitment process please contact us directly at .
Please apply online by 4:00PM PST on October 1 2025. This opportunity will remain posted until filled; however priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at Technical Safety BC please visit our careers page.
We thank everyone who has applied to this opportunity. Applicants can check the status of their online applications by logging into their profile. Only those shortlisted for an interview will be contacted directly.
Employment Type
Full-Time
