Service Coordinator
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Job Location:
Dunedin - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Peke Waihanga has a vacancy for a Service Coordinator to join a friendly and supportive team of technicians prosthetist/orthotists and allied health professionals in our Dunedin Centre
Peke Waihanga is a Crown Entity that provides prosthetic orthotic and rehabilitation services to patients across New Zealand. Our vision is independent and productive lives for the people we care for. We are a specialist healthcare provider that manufactures high technology medical devices (mainly prosthetics and orthotics) for individual patients with an integrated rehabilitation and coordination of care service.
We provide a supportive and flexible working environment with benefits including 23 days annual leave per year free health checks and flu vaccinations health insurance discounts up to 4% employer KiwiSaver contribution and professional development opportunities.
Description
Our Service Coordinators are the lynch pins of our organisation! This position is pivotal in ensuring our patients have a positive experience with us from their first point of contact onwards. You will have the opportunity to get to know our patents and support them through their life long journeys.
As Service Coordinator you will also provide effective and professional administrative support to the Team Leader and wider team of Clinical Prosthetist/Orthotists and Allied Health Professionals.
Some of the Service Coordinators responsibilities are:
- Welcoming patients and their support people in person on the phone or via email
- Ensuring information is accurately and efficiently entered into our patient database
- Arranging travel and accommodation
- Assisting patients with requests for consumable stock items
- Preparing reports and referrals
- Scanning and preparing patient files
- Supporting the prosthetists/orthotists in making appointments
- Identifying process/procedural inefficiencies and making recommendations for improvements
Skills And Experiences
This is an interesting and varied role and the ideal candidate will be an experienced administrator who stays calm under pressure and has strong organisational skills and attention to detail. You will need to flexible and adaptable and enjoy working as part of a team.
Along with the above the ideal candidate will have excellent communication skills empathy and an ability to work with people from all walks of life. You will need to be tech savvy and most importantly have a can do attitude and a genuine desire to help!
Applications close 29 September 2025 (unless filled prior)
Please send your application via the APPLY button.
To request job expectation/position description for this role please email
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
