Software Packaging Distribution Engineer (REMOTE)
Software Packaging Distribution Engineer (REMOTE)
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Salary Not Disclosed
1 Vacancy
Job Description
Employment Type:
Full timeShift:
Description:
POSITION PURPOSE
Coordinates the testing piloting and deployment of enterprise-wide OS and application patches to endpoints through a formal release management process. Serves as liaison with Enterprise Information Security EIS local support teams and application owners throughout the patch deployment process. Acts as a subject matter expert in patch administration deployment and remediation. Works with EIS on remediation of any patches older than 30 days past deployment.
ESSENTIAL FUNCTIONS
- Knows understands incorporates and demonstrates the Trinity Health Mission Vision and Values in behaviors practices and decisions.
- Deployment of monthly Microsoft Windows patches 3rd party application patches and any other patches as required.
- Remediation of patches that have not been installed on production devices.
- Maintaining current knowledge of industry practices with Microsoft patches.
- Initiates plans and leads team for internal software upgrades new product research and process development.
- Coordinates designs develops and tests all enterprise level patches for all Trinity Health managed locations.
- Provides in-depth support of core software and basic support of non-core software.
- Participates in project activities beyond technical tasks to include collecting data contributing to designs/decisions and communicating with customers.
- Performs in-depth investigation/research into resolution of non-routine problems.
- Provides solutions to moderately complex hardware and software issues to include configurations optimizations system imaging queues drivers etc.
- Understands the process and the reasons behind a robust patch management and vulnerability remediation strategy.
- Receives maintains and closes issues through the proper use of incident and request tracking software meeting or exceeding all Service Level Agreement (SLA) requirements and quality standards.
- Other duties as needed and assigned.
- Maintains a working knowledge of applicable Federal State and local laws and regulations Trinity Healths Integrity and Compliance Program and Code of Conduct as well as other policies and procedures in order to ensure adherence in a manner that reflects honest ethical and professional behavior.
- pay grade 14 range 86175..5263 Actual compensation will fall within the range but may vary based on factors such as experience qualifications education location licensure certification requirements and comparisons to colleagues in similar roles.
MINIMUM QUALIFICATIONS
- Bachelors degree in computer science or related field or an equivalent combination of education and experience.
- Minimum five (5) years of experience with multi-site large environment patch management systems Windows Update for Business and SCCM experienced preferred.
- Experience with project planning and acting in technical project leadership role.
- Minimum of five (5) years experience with Novell ZenWorks Admin Studio SCCM InTune Azure and/or a similar product for application packaging and distribution.
- MSI application packaging experience.
- Working knowledge of Windows automation scripting such as Powershell App Deployment toolkit WMI VBScript batch files.
- ZenWorks experience for deployment of packages is preferred.
- In-depth knowledge of operating systems (Windows 10 and Windows 11 workstation).
- Experience configuring supporting and troubleshooting Windows workstations and desktop applications.
- Experience with DLL conflicts Windows registry environment variables and batch files.
- Advanced knowledge of PC hardware peripherals and core software.
- Basic knowledge of network operating systems protocols and administration.
- Microsoft Certified Technology Specialist certification (or equivalent) preferred.
- Ability aptitude and desire to be part of service oriented team.
- Strong written and verbal communication skills and ability to interact effectively with clients vendors and ITS staff.
- Must be comfortable operating in a collaborative shared leadership environment.
- Must possess a personal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of Trinity Health.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
- Must be able to set and organize ones own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
- Must be able to travel to the various Trinity Health sites (<5%) as needed.
- Must possess the ability to comply with Trinity Health policies and procedures.
- Must be able to adapt to frequently changing work assignments and priorities.
- Must be able to tolerate and adapt to frequent interruptions.
- Must be able to work on several projects organize own work priorities and alter them as necessary.
- Incumbent communicates frequently in person and over the phone with people in different locations on technical issues.
- Hearing is needed for extensive telephone and in person communications.
- Additional time commitment may be required to complete work responsibilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Employment Type
Full-Time
