Senior Group Vendor Manager

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description:

Oversee a team that manages Third Party Business Arrangements through all stages of the third-party lifecycle in alignment with relevant TD frameworks policies and standards. Role may also act as the Vendor Manager for more urgent strategic and/or complex vendor relationships.

Duties will include:

CUSTOMER

Lead a team of vendor management professionals that manage urgent strategic and complex Third-Party Business Arrangements through all stages of the third-party lifecycle

Lead the resolution of escalated issues

Ensure each vendor manager on the team has obtained appropriate training based on their job accountability

Accountable for the satisfaction of requirements under the TD third-party risk management policies

Maintain strong relationships with Third Parties and internal stakeholders

Ensure integrity in dealing with third parties complying with TD policy and Code of Conduct and Ethics

Work with TD Legal stakeholders to understand strategic goals priorities and pipeline with respect to third parties and lead the implementation of strategy and development plans

SHAREHOLDER

Ensure the team manages Third Party Business Arrangements through all stages of the third-party lifecycle in alignment with relevant frameworks policies and standards

Provide guidance on key issues relating to a third partys performance and contractual commitments

Escalate to appropriate levels and relevant stakeholders and business management where required

Oversee or lead the identification of issues and monitoring of trends with a third party in a responsive manner to reduce risk in alignment with applicable policies

Oversee or lead the facilitation and/or implementation of remediation plans to address Third Party risk issues

Execute on the annual business plan to deliver results aligned with business strategies

Monitor and communicate the effectiveness of strategies programs and practices related to own area of expertise

Protect the interests of the organization identify and manage risks and escalate non-standard high risk Business Arrangements or issues as necessary

Maintain a culture of risk management and control supported by effective processes in alignment with risk appetite

Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with TDs Code of Conduct

EMPLOYEE/TEAM

Develops annual and/or long-term plans for own area and influences plans well beyond area managed

Responsible for management of the overall team providing both leadership and guidance

Set targets and objectives for the team and deliver results

Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered

Lead a high performing team; provide on-going feedback and performance reviews coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans

Lead the process of setting performance objectives for the team; track monitor and effectively address and/or reward performance in a timely manner

Manage employees in compliance with all human resources policies procedures and guidelines of conduct

Share knowledge information skills and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams

Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes

Recruit for all hires to ensure a highly diverse qualified workforce to achieve business objectives

Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives

Act as a brand ambassador for your business area/function and the bank both internally and/or externally

BREADTH AND DEPTH

Oversee and lead a highly complex and diverse reporting function for an area of significant risk complexity and scope while growing talent developing skills and capabilities to achieve career goals support project / initiative success and achieve business results

Provides coaching mentorship and guidance within area of expertise

Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices

Provides coaching mentorship and guidance to practitioners business executives within area of expertise

Strategic partner to leadership team on the management of the portfolio with deep industry external / internal enterprise knowledge recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas

Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/ short to long term goals fiscal budgets etc.)

Set operational team direction and collaborate with others to execute on common goals

Focus on longer-range planning for functional area (e.g. 12 months or greater)

General reports to business management executive

EXPERIENCE AND EDUCATION

Undergraduate degree

People Management experience

10 years of relevant experience including significant experience with legal services and/or professional services vendors

ADDENDUM

Advanced knowledge of vendor management business arrangements third party management lifecycle framework/principles policies and procedures systems products/services product research assessment & reporting competitive intelligence negotiation tactics regulatory and/or governance requirements

Knowledge of current and emerging competitors and market trends

Knowledge of risk management environment standards and regulations

Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement effective solutions and/or governance procedures

Ability to think strategically and possess strong business acumen

Ability to create and foster a cohesive team and promote a positive work environment for all employees

Skill in mentoring coaching and performance management

Ability to contribute to strategic direction of the function and provide advice to senior leadership

Ability to lead by example champion change and develop a highly motivated team to consistently meet or exceed expectations

Skill in leading the effective development and execution of change management strategies and processes in a complex multi-faceted business

Ability to make an impact influence and achieve results with effective communication negotiation problem solving and relationship management skills

Ability to manage competing priorities strategically aligning efforts and activities to meet TD goals & objectives

Skill in researching collecting organizing and analyzing complex or technical data and developing plans to address identified issues/problems

Ability to manage plan implement and evaluate program/project activities ensuring completion of initiatives and/or resolution of issues/problems while meeting multiple deadlines

Ability to exercise sound judgement in making timely decisions based on careful & objective review of complex information or factors

Ability to diffuse and respond effectively to conflict situations

Skill in using analytical software tools data analysis methods and reporting techniques

Skill in using computer applications including MS Office

Ability to work successfully as a member of a team and independently

Ability to handle confidential information with discretion

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):