Specialist, Franchise Services
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Job Location:
Parsippany, NJ - USA
Yearly Salary:
$ 66500 - 75000
Posted on:
20-09-2025
Vacancies:
1 Vacancy
Job Summary
Wyndham Hotels & Resorts is now seeking a Specialist Franchise Services to join our team at the Parsippany - 22 Sylvan Way location in Parsippany New Jersey.
Why Wyndham
By joining Wyndham Hotels & Resorts you will play an integral role in our mission to make hotel travel possible for all. Youll be part of the largest hotel franchise company in the world where we strive to deliver the best value to our owners and guests. Most importantly youll be entrusted to live our unique Count on Me culture set by our core values of integrity accountability inclusive caring and fun. At Wyndham we provide all team members the opportunity to grow through best-in-class training and career development leadership training mentorship opportunities and educational support. Supporting our team members is a top priority which is why we offer competitive compensation and benefits vacation team member appreciation days workplace flexibility and much more. At Wyndham Hotels & Resorts we value and embrace a culture of diversity equity and inclusion that supports team members of all backgrounds and experiences. We cant wait to welcome you!
The Role
The position is responsible for all aspects of the Relicensing process as it relates to the Wyndham Brands this position will be assigned a region to lead all aspects of the Relicensing process for such territory related to all Wyndham Hotel & Resorts (WHR) brands. This involves initiating contact with licensees and effectively negotiating processing and executing various types of Relicensing agreements (i.e. transfers of ownership amendments assignment & assumption etc.).
This position supports all WHR franchised brands with high exposure to all levels of Brand Leadership and Operations. This process includes initial contact with owners brokers and attorneys for the purpose of processing all license agreements and negotiating the terms of such agreements. This position must collaborate with Brand Leadership Brand Operations Franchise Development Legal Finance Franchise Administration and Compliance departments. This role is also responsible for documenting deal activity and forecasting transaction pipeline in an effort to accurately report and forecast room terminations on a weekly/monthly basis.
This position will also assist the settlements team when necessary. This will include but not limited to making/fielding cash collection calls; resolving invoice disputes/overcoming objections in the payment and settlement process; supporting the Franchise Services team on the relicensing process related to transfers of ownership; and other miscellaneous/ad hoc projects.
What youll do
- Negotiate and Execute Relicensing Agreements includes research and due diligence on existing agreements individual site operating stats and challenges including market conditions competition operating stats and renovation costs for transfers amendments toas etc.
- Liaison between WHR Brand Leaders / operations and various internal departments to assist in terms of license agreements/amendments.
- Forecasting / reporting transaction pipeline to accurately report on room transfers / terminations on a weekly/monthly basis.
- Assist the Settlements team with collection efforts refunds statements etc.
- Ad Hoc requests and projects as required by the department.
Youll be successful if you have
- Motivated and capable of working independently in a fast-paced environment.
- Relationship builder and customer management/service skills.
- Strong organizational skills detail-oriented.
- Strong verbal/communication skills.
- Strong time management skills.
- Strong follow-up skills.
- Ability to multitask.
- Must be results-driven and results-oriented.
Required Qualifications/Experience
- Bachelors degree 1-3 years experience with responsibility that includes financial accountability and superior customer service.
- Proficient in Excel.
- Experience with Salesforce a plus.
- Hotel experience a plus.
Company Overview
Wyndham Hotels & Resorts is the worlds largest hotel franchising company by the number of properties with approximately 9200 hotels across over 95 countries on six continents. Through our network of approximately 872000 rooms appealing to the everyday traveler Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany N.J. with offices around the world in London Shanghai Buenos Aires Dubai and more Wyndham employs more than 2000 corporate team members worldwide who are dedicated to the Companys mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brandsthink household names like Wyndham La Quinta Ramada Days Inn and Super 8Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture commitment to flexibility and core values of Integrity Accountability Inclusivity Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.
Job Location: Parsippany - 22 Sylvan Way22 Sylvan WayParsippanyNew Jersey07054
Employment Status: Full-time
Compensation & Benefits
For U.S. based positions only the expected pay range for this position is $66500-$75000annually.
Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location background experience and performance. Compensation decisions are dependent on the facts and circumstances of each case.
In addition to the base pay this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 10% annual target subject to the terms of the Plan.
Wyndham Hotels & Resorts is committed to attracting motivating and retaining talented team members who align with our companys core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:
- Health insurance with HSA and FSA options
- Dental insurance
- Vision insurance
- Life/AD&D insurance
- Short- and Long-Term Disability coverage
- 401(k) with generous company match
- Vacation time- Accrue 1.615hours of paid vacation per week
- Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2025 there is an additional 8 days of paid company closure).
- Paid sick leave accrued as state and local laws require
- Additional paid time off in the form of one volunteer day bereavement time as well as jury duty time.
Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our BenefitsPage. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.
We are accepting applications for this position through 11/01/2025.
Required Experience:
IC
Key Skills
- Criminal Justice
- Account Payable
- Economics
- Front End
- Facilities Management
- Domestic
About Company
Wyndham Hotels & Resorts COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experien ... View more
