Internship – Social Media, Internal Communications (Summer 2026)

Universal Destinations & Experiences Internship Program:

• Applications Close: October 3rd 2025 at 11:55PM ET. Submit your application as soon as possible dont delay!
• Summer 2026 Program Dates: Approximately June 2026 August 2026.

JOB SUMMARY:

The Social Media Intern for Internal Communications will play a crucial role in promoting recruitment efforts Team Member engagement/retention/recognition and company reputation. They will help manage and create content for LinkedIn (Universal Orlando Resort) Instagram (@UOTMLife) and Facebook (Universal Orlando Careers) specifically targeting current Team Members and potential Team addition to creating content (photography videography editing copywriting) they will gain experience in analytics social media strategy and community management. They will play a role in contributing to the overall editorial execution of high quality and rich written/visual storytelling with a focus on the internal Team Member brand. The Intern also provides administrative support to the Internal Communications team and should expect to develop or gain exposure to the following skills: organization communication project management client management creativity writing content creation and graphic design.

MAJOR RESPONSIBILITIES:

• Develops engaging content for LinkedIn Instagram and Facebook aligning with the respective platforms best practices and the companys brand guidelines.
• Research Team Member and company stories. Proposes content ideas. Organizes content shoots including capturing both still and video assets interviewing Team Members writing social media captions editing videos and gaining approval on projects.
• Creates visually appealing graphics and videos using design tools (e.g. Canva Adobe Creative Suite) to enhance content.
• Tracks and analyzes social media metrics (e.g. reach engagement conversions) using tools like Sprinklr and social media platform/native analytics and prepares regular reports on social media performance identifying key trends and insights.
• Proposes recommendations for optimizing social media strategies based on data analysis.
• Assists in planning and executing social media content events and initiatives.
• Coordinates with internal teams (e.g. Marketing Talent Acquisition Corporate Communications Team Member Experiences Food & Beverage etc.) to ensure alignment and effective collaboration.
• Creates and maintains a social media content calendar scheduling posts and ensuring consistency across platforms.
• Maintains up to date with social media trends best practices and platform updates.
• Spend a significant portion of the day researching writing and editing content for different platforms. Organizing updating routing and distributing social media content.
• Attends regular meetings to discuss strategy project updates and collaborate on initiatives.
• Updates and maintain the content calendar ensuring timely posting and alignment with company goals.
• Contributes to ongoing projects such as campaign planning event coordination or content creation initiatives. Scheduling appointments and meetings. Project managing request intake form including organizing and assigning tasks.
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and Team Member involvement activities.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• In pursuit of an Associate Bachelor or Graduate degree at an Accredited Institution with current class standing of Junior or above.
• Minimum cumulative 2.8 GPA is required.
• A transcript is required upon application.

PREFERRED SKILLS & KNOWLEDGE:

• Preferred majors include: Public relations English Marketing Communications Advertising Telecommunications Journalism or similar.
• Familiarity with video editing including use of editing and graphics software.
• Knowledge of photography and graphic design.
• Experience with short-form copywriting.
• Experience using Adobe Suite Canva Airtable Sprinklr or comparable social media tools.

Please note the following:

• This internship will be an in-person experience based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university and must have a graduation date later than August 2026.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.

Universal Orlando Resort. Here you can.