Req ID:493909
At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
- Manage one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities (troubleshooting failure diagnosis fleet check field modification warehousing etc).
- Ensure application of Environment Health & Safety (EHS) rules on customer site for activities under Alstom responsibility.
- Manage Commissioning execution.
Key accountabilities: - Deploy manage and enforces the application of Alstom & customer EHS security rules and relevant PI processes on customer site
- Manage PI Customer Site team and its workload ensure availability of necessary/qualified competencies of its team planning/coordinating/being technical and administrative support for the employees
- Ensure contribution to Reliability Growth and Return of Experience (REX) through proper input of Defect/Failure management system coordinating and collaborating with PI interface teams regular reporting
- Ensure fleet availability according to contractual commitments responsible to restore availability
- Ensure execution of PI scope of activities at customer site including Commissioning and Validation support (if required)
- Ensures update of the as maintained configuration of product in the field until the end of warranty
- Supervise local consignment / warranty stock availability
- Provide REX of the Warranty period to the organization trough PI frame
- Manage the relationship with customer depot management and maintainer
- Coordinate fleet check activities
- Identify/Support Project management & Services for Upsell opportunities versus customer needs
- Manages suitability of tools at the field sites
- In addition for Senior PI Customer Site Manager: Coordinate train visual inspection and recoupling at train reception (arrival)
Performance measurements: - Zero Deviation (EHS)
- Achievement of contractual availability (milestone) targets
- Containment and solution of K1S/K2/K3 issues on time
- Workload management
- Customer Site PI Implementation audit results (internal and external)
- Customer satisfaction survey result regarding PI Implementation scope
|
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Important to note
As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Job Type:Experienced
Required Experience:
Manager
Req ID:493909At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 00...
Req ID:493909
At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
- Manage one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities (troubleshooting failure diagnosis fleet check field modification warehousing etc).
- Ensure application of Environment Health & Safety (EHS) rules on customer site for activities under Alstom responsibility.
- Manage Commissioning execution.
Key accountabilities: - Deploy manage and enforces the application of Alstom & customer EHS security rules and relevant PI processes on customer site
- Manage PI Customer Site team and its workload ensure availability of necessary/qualified competencies of its team planning/coordinating/being technical and administrative support for the employees
- Ensure contribution to Reliability Growth and Return of Experience (REX) through proper input of Defect/Failure management system coordinating and collaborating with PI interface teams regular reporting
- Ensure fleet availability according to contractual commitments responsible to restore availability
- Ensure execution of PI scope of activities at customer site including Commissioning and Validation support (if required)
- Ensures update of the as maintained configuration of product in the field until the end of warranty
- Supervise local consignment / warranty stock availability
- Provide REX of the Warranty period to the organization trough PI frame
- Manage the relationship with customer depot management and maintainer
- Coordinate fleet check activities
- Identify/Support Project management & Services for Upsell opportunities versus customer needs
- Manages suitability of tools at the field sites
- In addition for Senior PI Customer Site Manager: Coordinate train visual inspection and recoupling at train reception (arrival)
Performance measurements: - Zero Deviation (EHS)
- Achievement of contractual availability (milestone) targets
- Containment and solution of K1S/K2/K3 issues on time
- Workload management
- Customer Site PI Implementation audit results (internal and external)
- Customer satisfaction survey result regarding PI Implementation scope
|
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Important to note
As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Job Type:Experienced
Required Experience:
Manager
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Posted on:
30+ days ago
Vacancies:
1 Vacancy
