Receptionist
Receptionist
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Job Description
Summary
World Insurance Associates is a unique insurance organization offering top products and services from major providers combined with attentive service from local agents.
Founded in 2011 World is one of fastest-growing insurance brokers in the U.S. with over 2200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines surety and bonding employee benefits financial and retirement services and human capital management solutions.
Position Overview
The Receptionist at World Insurance Associates is responsible for managing calls coming into the main phone line receiving and distributing mail as well as additional administrative duties to support the office. Seated along side our Chief Executive Officers leadership team this is a high visibility role requiring the right blend of professionalism energy and a genuine commitment to helping us build our brand as a highly regarded leader in Insurance Brokerage.
Essential Duties and Responsibilities
- This important position serves establishes the first impression of our successful rapidly growing organization and is the first line of contact for Worlds Corporate Headquarters - this role directs / receives / distributesa high volume of incoming calls into our main telephone number.
- Answers a high volume of calls 50.
- Distribute critical informationvia the agency management system
- Manage inventory of all office supplies and place approved orders for replenishment as needed
- Performs all other general administrative related duties as assigned
- Responsible for receiving processing and distributing physical and electronic mail as needed
- Assist in any processing for Commercial Lines and Personal Lines departments
- Meet and greet visitors including employees new colleagues executives and clients
Qualifications
- Related work experience with customer service responsibilities
- Microsoft Office including PowerPoint Word Excel Outlook Adobe.
- Excellent verbal communication skills
- Ability to multi-task in a fast paced and deadline driven environment
- Must be able to maintain a high level of professionalism and a positive service attitude
- Can handle sensitive information with the highest degree of integrity and confidentiality
- Strong attention to detail and excellent organizational skills required
- Exceptional customer service skills over the phone and in person with our customers and internal departments
- Flexible friendly outgoing team player with a sense of urgency and problem-solving skills
Compensation
This position is located in New York. The base salary for this position at the time of this posting may range from $45000-$46000. Individual compensation varies based on job-related factors including business needs experience level of responsibility and qualifications. We offer a competitive benefits package and variable pay programs please visit more details.
Equal Employment Opportunity
At World Insurance Associates (WIA) we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our products and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race color ancestry religion sex national orientation age citizenship marital status disability gender identity sexual orientation or Veteran addition WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Worlds property and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Worlds Human Resources Talent Department.
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Required Experience:
Junior IC
Employment Type
Full-Time
