Guest Experience Team Member
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Job Location:
Birmingham - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What youll bring to the team
Calling all chocolate lovers!
Are you ready to join the team at Cadbury World and create chocolatey memories thatll last a lifetime Were on the lookout for Guest Experience Team Members to join our Front of House Operations team!
As a Guest Experience Host youll be the face of our chocolatey wonderland. From managing attraction queues to chatting with guests over the microphone youll make sure every visitor leaves with a sweet taste in their mouth (and a chocolate bar in hand of course!). Youll keep everything running smoothly taking care of our equipment and ensuring everything is in tip-top shape.
But thats not all! Youll be obsessed with making our guests experiences extraordinary. Youll treat each guest like royalty making their visit feel as special as a chocolate fondue fountain. With a deep knowledge of our products youll encourage guests to join in on activities grab a photo and even explore all our other exciting Merlin attractions!
Were offering 5 hours minimum during term time and up to 25 hours during school holidays perfect for those studying. Shifts are between 8:45am and 7pm and will include weekends with the odd weekday.
Qualifications & Experience
- Experience in a fast-paced customer service environment
- An outgoing personality and a passion for delivering a chocolatey awesome experience
- Health and safety conscious we like to keep things fun AND safe!
- Confidence in talking to groups with a microphone (youll be the voice of Cadbury World!)
- Proficient in English with good eyesight and hearing (contact lenses glasses or hearing aids are welcome!)
- A sense of fun thats as sweet as chocolate itself!
Benefits
- Monthly bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you your family and friends every year
Ready to dive into the chocolatey fun Apply now and join the worlds most exciting team!
If you have any questions or if you require any assistance because of a disability or medical condition please contact us by email at and one of the team will get back to you as soon as possible.
Pay Range
Key Skills
- Bilingual
- Linux Administration
- Documentation
- LNG
- Entry Level Finance
