Security Delivery Professional Greater Vancouver Area
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Job Location:
Maple Ridge - Canada
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Join our team and what well accomplish together
Safety matters to our customers so it matters even more to us! By using our technology and services we are making businesses and homes safer and more convenient for our customers. We are bringing the power of technology to life for our residential business and commercial customers. Were always pioneering innovative equipment and services to keep our customers safe and youll find yourself solving interesting problems in unique situations every day! At TELUS we are passionate about putting our Customers First and keeping thousands of residential and commercial customers safe and secure with our dedication to quality installations and superb customer service.
Heres the impact youll make and what well accomplish together
While security and surveillance installations are a large part of our work this position would also take on jobs that involve much more than just alarm systems and cameras. From smart-home technology implementations to enterprise networking we are now delivering customized home automation solutions and helping our customers experience a truly connected home or business. Your cleverness with technology and an intuitive problem-solving nature would make you a key member of our team. Challenge yourself with us.
Heres how:
- By using your excellent communication skills and your dedication to building authentic customer relationships to deliver exceptional outcomes
- By installing and repairing complex residential/business alarm systems
- By identifying analyzing and investigating customer concerns/issues
- By using your strong computer and networking skills to troubleshoot any customer issues
- By taking your passion for smart-home automation and the connected user experience to educate our customers on the possibilities of our technology
Qualifications
What you bring
- Previous experience providing exceptional customer service
- Youre comfortable with solutions based selling recommending products to your customers and up-selling TELUS services and products
- You are bondable (a security clearance and criminal record check is required)
- Clean and valid Class 5 Drivers License without GDL or restrictions - or other provincial equivalent a drivers abstract will be required
- Normal colour vision which is required to work with color-coded wiring
- You can handle a physically demanding workload which includes heavy lifting crawling in confined spaces and working in all weather conditions
- You are comfortable working at heights climbing ladders along with working on man lifts and scissor lifts
- Flexibility to work various shifts: days evenings weekends statutory holidays to meet business needs
- Willingness to support our customers in various areas in BC/AB when needed
- Fluency in English with proven professional oral and written communications skills proficiency in other languages would be a bonus
- Pro-activeness demonstrated effective decision-making skills and can work with limited supervision
- Ability to plan prioritize and thrive in a dynamic rapidly changing environment and effectively work in a team environment and collaborate with other departments
- Follow safe work practices and abide by all safety rules and regulations
- Strong computer skills
- Exhibit enthusiasm to continuous learning high performance and have a demonstrated ability to learn and apply learned skills to related situations
- Proven solid work ethic and a high level of professional integrity
- Strong analytical detail oriented problem solving skills
- Outstanding interpersonal and team communication skills
- Professional friendly and positive work ethic
- You are an ambitious self-starter.
Security/alarm installation training will be provided
Great to haves
- Post-secondary education in electronics computers/IT or similar is a significant asset
- Security Systems Technician Trades Qualified (TQ) certification is a significant asset
- Electrical FSR designation is a significant asset
- Previous security/alarm installation experience is an asset
Required Experience:
Unclear Seniority
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
1000 employees
Next-generation, digitally-led customer experiences We are a leading digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.
