Medical Receptionist Urology
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Job Location:
Albuquerque, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Presbyterian is seeking a dedicated Medical Receptionist for Urology to support visit closure activities ensuring seamless coordination of patient care while delivering an exceptional experience. This role plays a key part in guiding patients through the next steps ordered by the clinician.
The Medical Receptionist will be responsible for coordinating specialty and radiologic procedures recognizing payor requirements and securing prior authorizations certifications and referrals as needed.
- This is a Full Time (1.0 FTE) - Exempt: No
- Job is based at PMG - Cedar Multispecialty
- Work hours: Days
Ideal Candidate:
The ideal candidate will have advanced scheduling expertise including the ability to optimize schedules for accuracy and efficiency within their department.
If youre detail-oriented thrive in a fast-paced healthcare environment and are passionate about patient care wed love to have you on our team!
Qualifications
Experience
High school diploma or equivalent required; healthcare office experience preferred
Familiarity with prior authorization certification and referral processes preferred
Must pass EPIC registration competency after clerical training
Professional Requirements
Medical terminology training required within six months of hire
Strong organizational multitasking and customer service skills
Must pass annual competency exams and attend required staff meetings
Abilities
Effective communication and record-keeping skills
Proficient in EMR for scheduling and documentation
Maintains confidentiality in compliance with HIPAA standards
Responsibilities
- Review and follow orders entered into the EHR by the clinician
- Schedule return visits lab radiology STAT & ASAP appointments and advanced imaging
- Obtain Prior Authorization/Referral per payor protocols
- Validates patient MyChart Access
- Prints AVS as applicable with double check for HIPAA privacy
- Collects any backend patient balance such as high deductible
- Communicates effectively to ordering clinician when any restriction such as access restricts or prohibits scheduling as ordered
- Appointment reminder calls and rescheduling
- Instruct patients on the Release of Information process and ensure a fully completed ROI Form is submitted to Health Information Management for incoming or outgoing records Patient Relations
- Ensure check out area waiting area and walkways are clear of any unnecessary items and are clean and neat.
- Perform other duties as required
Benefits
About Presbyterian Healthcare Services
Presbyterian offers a comprehensive benefits package to eligible employees including medical dental vision disability coverage life insurance and optional voluntary benefits.
The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activitieslike challenges webinars and screeningswith opportunities to earn gift cards and other incentives.
As a mission-driven organization Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers markets and local partnerships.
Founded in 1908 Presbyterian is a locally owned not-for-profit healthcare system with nine hospitals a statewide health plan and a growing multi-specialty medical group. With nearly 14000 employees it is the largest private employer in the state serving over 580000 health plan members through Medicare Advantage Medicaid and Commercial plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
Compensation Disclaimer
Key Skills
- EMR Systems
- Allscripts
- Multi-line Phone Systems
- Customer Service
- Athenahealth
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Medical Terminology
- Front Desk
- Medical Receptionist
- Phone Etiquette
About Company
Find the medical care and health plan you and your family need at Presbyterian Healthcare Services, an integrated system of hospitals, healthcare providers and insurance plans serving patients and members in New Mexico.
