Open Jobs Assistant General Manager, DC

Position Title: Assistant General Manager UDC

Departments: Logistics

Function: Operations

Grade: 210

Reports To: General Manager

FLSA Status: Exempt

At Sephora our people create and drive our success. We know that delivering the best products services and experiences to our clients requires flawless execution. We strongly believe (and our actions prove it!) that our people are our best asset and we work every day to arm them with the knowledge and tools not just to get the job done but to feel inspired and fearless while doing it.

Your role at Sephora

As the Assistant General Manager at the Utah Distribution Center (UDC) located in Salt Lake City UT you will be responsible for operational functions within a highly complex omnichannel Distribution Center exceeding 350K square feet operating 7 days per week 2 shifts per day. The AGM is responsible for the supervision of the Inbound Replenishment and Order Fulfillment operations for an omnichannel operation (eCommerce and Retail) focusing on achieving defined service cost quality and financial objectives. The AGM partners with the GM to implement strategies and objectives to maximize productivity service levels and maintain financial accountability for the UDC.

In addition you will work collaboratively with Leadership to accomplish the following:

• Engaging and inspiring a team of 3 Operations Managers through daily supervision mentorship and proactive a culture of continuous improvement by providing direction for receiving replenishment and order fulfillment activities conducting regular performance reviews and providing feedback to optimize performance and growth.
• Implement in partnership with the GM the strategic vision and business plan for the DC to achieve the DCs performance objectives including maintaining staffing requirements.
• Manage and adhere to the DC financial budget; provide input and recommendations for budget revisions; and represent the DC in articulating overall performance and expenditures as required.
• Lead with agility and manage ambiguity by proactively identifying potential disruptions and anticipated changes developing contingency plans and swiftly resolving operational challenges while ensuring financial objectives are met. Examples include managing sudden spikes in order volume during peak seasons resolving unexpected equipment malfunctions and mitigating disruptions caused by supply chain delays.
• Coach train and develop the team using formal/informal training methods in alignment with Sephora values.
• Assist the GM with the evaluation of the effectiveness of the assigned DC and recommend alternatives for work methods procedures controls and staffing to achieve accurate and timely order processing.
• Assume responsibility for financial operational personnel process and service-related objectives to drive continuous improvement and reduce overall cost-to-serve.
• Provide high-quality internal and external customer service per company standards including contracted transportation supply and equipment support partners.
• Manage and optimize critical DC-related systems including Blue Yonder WMS Hy-Tek WCS ProShip software FRAME and Locus Robotics to ensure seamless operations. Oversee TMS Material Handling Equipment (Raymond) RF devices and LMS integration for optimal performance.
• As assigned by the GM manage direct evaluate participate in and/or facilitate activities related to capital project initiatives within the UDC.
• Supports all Sephora Asset Protection policies and procedures by partnering with the Asset Protection Manager as necessary to address theft and other loss-related activities.
• Partner with the Inventory Control Manager to support best practices and ensure inventory accuracy is maintained.
• Implement and enforce all Sephora local state and federal safety policies and regulations including OSHA guidelines. Conduct regular safety audits identify potential hazards and implement corrective actions to maintain a safe working environment. Lead safety training programs and promote a culture of safety awareness among all DC employees.
• Maintain a flexible work schedule and adhere to the requirement of working any designated shift required per business and operational needs working up to 50% of your scheduled hours on evening and weekend shifts.

Knowledge Skills and Abilities:

• Strong analytical and financial planning skills with a comprehensive understanding of key supply chain processes.
• Management skills with emphasis on leadership supervision motivation communication and planning.
• Strong interpersonal skills with the ability to develop an engaged culture based on high-performing and empowered teams.
• Excellent verbal and written communication skills including advanced knowledge of Microsoft Office Suite (Excel Word PowerPoint etc.).
• Ability to understand and manage annual financial budgets.

We would love to hear from you if you have:

• A minimum of 7 years of management experience in a highly automated e-commerce distribution operations or manufacturing environment is required.
• Previous Warehouse Management System experience with preferred experience with JDA and Blue Yonder.
• Previous experience managing supporting and/or creating annual operating budgets possessing a high level of business acumen.

Supervisory Responsibilities:

Manages assigned Operations staff for designated Distribution Center.

Working Conditions:

• Moderate but varying temperature and humidity in office and warehouse environments.

The annual base salary range for this position is $146710.00- $163970.00 The actual base salary offered depends on a variety of factors which may include as applicable the applicants qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees which includes comprehensive health dental and vision plans; a superior 401(k) plan various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora youll enjoy

• Beauty & Beyond: Every day we reimagine beauty discover new brands and influence positive change. Together we inspire our clients empower people and help them become the best versions of themselves. We think this is beautiful.
• Endless Evolution: You will learn with innovators artists and experts in every field. As our business evolves so will you. Here youre empowered to choose your own path accelerate your growth and be your best. As part of our family and the LVMH community your options are endless.
• Creativity Unleashed: At Sephora youre encouraged to explore innovate and have fun while working with diverse clients teams and leaders. You wont just partner with iconic brands; youll help build them. We value your curiosity your drive for success and the emotional connections you make. Together were defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora we celebrate diversity embrace your unique and winning spirit and believe that real beauty is being authentically you. You are what sets us apart.
• Diversity Inclusion & Belonging: We pledge to create a beautiful community where everyones uniqueness is celebrated respected and honored. We will drive diversity equity and inclusion in all aspects of our businessensuring that our employees brand partners suppliers and our clients feel a sense of belonging. We believe in demonstrating our values with action!

Meaningful Rewards: Sephora offers comprehensive medical vision and dental benefits EAP generous vacation and holiday time off meaningful engagement activities an employee discount free beauty product gifts from brand partners and so much more!

Sephora is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status military/veteran status or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.