Interpreter Services Analyst (Operations & Policy Analyst 3) LIMITED DURATION
Interpreter Services Analyst (Operations & Policy Analyst 3) LIMITED DURATION
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Job Description
Initial Posting Date:
09/18/2025Application Deadline:
09/28/2025Agency:
Oregon Health AuthoritySalary Range:
$6123 - $9409Position Type:
EmployeePosition Title:
Interpreter Services Analyst (Operations & Policy Analyst 3) LIMITED DURATIONJob Description:
OHA is home to most of the states publicly supported health programs. Within the Medicaid Division this position sits in the Medicaid Policy Unit which sets policy for more than two dozen Oregon Health Plan (OHP) programs covering physical behavioral and oral health benefits. Analysts lead implementation of these benefits under OHPs Fee-For-Service or Open Card program and serve as subject matter experts to support Coordinated Care Organization (CCO) contract and compliance.
The primary purpose of this position is to lead systems and operations design for delivery of healthcare interpreter services under Oregons Medicaid program the Oregon Health Plan (OHP).
This is a full-time limited duration position and is represented by a union. The duration of this position is expected to last 17 months. Limited duration positions are benefit eligible. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies.
OHA values service excellence leadership integrity health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical mental and social well-being through partnership prevention and access to quality affordable health care. OHAs work is organized into three broad goals: Improve the lifelong health of all Oregonians increase the quality reliability and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.
What will you do
The position formulates policy detailing how OHP will pay for interpreter services as a benefit ensuring compliance with federal and state Medicaid laws and meeting the needs of OHP members. Work includes designing enrollment processes for interpreters establishing payment methodology and creating policy requirements for payment. The position advises Medicaid program leads (hospital pharmacy dental etc.) on healthcare interpreter access and payment and writes Oregon Administrative Rules guidance forms and other official documents regarding the benefit.
This position leads operational planning design and project management to implement Senate Bill 1578 (2024) which improves OHP members access to certified and qualified health care interpreter services. SB 1578 requires OHA to establish and maintain an interpreter management system (software platform) that provides online scheduling billing and payment. The position develops contracts with IT vendors and nonprofit organizations administers contracts and monitors deliverables.
The position works in close collaboration with the Health Care Interpreter Services Medicaid Strategic Planning (OPA3) analyst incorporating strategic plans and partner perspectives into operational design. Close teamwork with Medicaid staff other OHA divisions and state agencies is essential to align goals and improve interpreter services for OHP members. The position also responds to requests for information answers questions and prepares materials to aid consumer and partner understanding of the OHP interpreter benefit.
This position will collaborate with diverse populations most harmed by social injustice and inequities and will demonstrate the ability to build and steward positive collaborative and partnership-based relationships with diverse community groups including communities of color immigrant groups the disability and neurodivergent communities veterans older adults individuals identifying as LGBTQIA2S and other communities that have been traditionally marginalized
The position description provides additional context for the role. Section 1 of the position description outlines Position Information including Work Location and Supervisor Name. Section 3 outlines specific responsibilities in the Description of Duties.
Minimum Qualifications:
A Bachelors Degree in Business or Public Administration Behavioral or Social Sciences or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years experience coordinating or administering a program
OR
Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.
Desired Attributes:
Experience leading the development and implementation of policies and programs at the community state and/or national level that advance health equity (address systemic health disparities expand culturally responsive and inclusive services factor in social determinants of health) and elevate the voice of community and those with lived experience.
Knowledge of health services delivery systems particularly the Oregon Health Plan/ Medicaid administration in Oregon including experience working with Coordinated Care Organizations social safety net programs health service providers (including Community Mental Health Programs and other behavioral health service providers) or community-based organizations.
Knowledge and experience developing implementing and refining policies included in the Medicaid state plan or other waiver authorities with Centers for Medicare and Medicaid Services (CMS).
Knowledge of legislative and regulatory processes; experience analyzing applying and advising on relevant federal and state Medicaid laws and regulations as well as legislative concepts/bills; specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes is valued.
Ability to foster inter-and cross-agency collaboration and to facilitate coordination of community centered policies programs and continuous (performance / quality / process) improvement strategies.
Strong oral and written communication skills across a variety of forums; experience communicating qualitative and quantitative information verbal and written that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive inclusive and appropriate.
Knowledge about contracts/interagency agreement administration procurement and grant administration within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery project management experience including ability to effectively manage multiple project timelines and priorities and promote human-centered change management.
Experience and knowledge evaluating and synthesizing quantitative and qualitative data to analyze and measure the effectiveness efficiency and impact of administrative and technical programs within the context of health policy / healthcare services. Knowledge of Medicaid Management Information System (MMIS) relevant functions processes and interfaces.
Working Conditions:
The work of this role may be conducted remotely with full access to the needed operating systems and technology. There are times that the work will need to be conducted onsite.
We are seeking someone who shares Oregon Health Authoritys mission and values. OHA values health equity service excellence integrity leadership partnership innovation and transparency. OHAs health equity definition is Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race ethnicity language disability age gender gender identity sexual orientation social class intersections among these communities or identities or other socially determined circumstances.
Achieving health equity requires the ongoing collaboration of all regions and sectors of the state including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing reconciling and rectifying historical and contemporary injustices. OHAs 10-year goal is to eliminate health inequities. Click here to learn more about OHAs mission vision and core values.
Application Guidance
How to Apply: Submission Requirements - At the time of application ensure the work history in your applicant profile is up to date and attach a current copy of your resume and answer all supplemental questions.
External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.
Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.
After You Apply:
Before the job announcement closes log in to your Workday account to check for pending tasks under My Applications and complete them.
Remember to check your email (including your junk folder) and Workday inbox for updates on your application.
We value our veterans! To ensure the security of your information kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans preference documentation in the Resume/CV field of your application.
Reminders:
Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills including attention to detail spelling and grammar. For more tips and guidance check out What you need to know to get the job!
This announcement is for one full-time limited duration SEIU represented Operations & Policy Analyst 3 position based in Salem Oregon.
This is a HYBRID (3-4 meetings IN-OFFICE per year) position. Please check SECTION 4. WORKING CONDITIONS of the position description linked above to review more details regarding the details surrounding the working conditions.
Please download and save a copy of this job announcement and linked position description as it is not available after the application deadline. For questions about the announcement or if you require an alternate format to apply please contact the Senior Recruiter Juan McGruder at Voice: (TTY 711) or Email: .
For Workday technical support dial 1-.
Benefits of Joining Our Team
We offer a workplace that balances productivity with enjoyment;promote an atmosphere of mutual respect dedication and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If youre driven by the passion to do something meaningful that changes lives the Oregon Health Authorityis the place for you. We also offer a competitive benefits package including:
Optional life insurance short-term disability long-term disability deferred compensation savings program and flexible spending accounts for health care and childcare expenses.
Possible eligibility for the Public Service Loan Forgiveness Program.
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
Additional Details
The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.
The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.
Agency does not offer visa sponsorship. Within three days of hire applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future you will not meet Agency employment eligibility standards.
Helpful Links & Resources
How to Set Job Alerts Workday Applicant FAQ Oregon Health Authority Facebook Instagram LinkedIn Veterans Resources
The Oregon Health Authority is an affirmative action and equal opportunity employer committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected classincluding race sex veteran status disability age color religion national origin marital status or sexual orientationand we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education experience and training as it relates to the position.
OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.
Required Experience:
IC
Employment Type
Full-Time
