Infrastructure & Application Support Analyst

Are you passionate about being part of a successful team

Are you excited by the prospect of working for an industry leader in Energy Technology

Join our team!

Our Industry & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future.

Partner with the best

You will be instrumental in our mission to ensure the reliability efficiency and security of our IT infrastructure across a dynamic and international environment. If you have a strong foundation in system administration desktop and server support and business process awareness we would like to hear from you.

As System Administrator you will be responsible for:

• Installing configuring and supporting desktop applications and environments
• Performing routine server maintenance including patching monitoring and updates
• Supporting Citrix infrastructure (XenApp/Xen Desktop)
• Providing first-level support for networking issues (TCP/IP DNS DHCP)
• Performing basic administration tasks on Microsoft SQL Server (user management backups monitoring)
• Supporting meeting room technologies including video conferencing systems AV equipment and scheduling tools
• Collaborating with business teams to support core processes such as procurement accounts payable and accounts receivable
• Creating reports and performing data analysis using Microsoft Excel and Access
• Documenting technical procedures and contributing to continuous improvement initiatives
• Supporting ICT-related activities within project and portfolio management frameworks

Fuel your passion
To be successful in this role you will:

• Technical Diploma or a Bachelors degree in Computer Science Information Technology or a related field
• Have experience in system administration and desktop support in enterprise environments
• Demonstrate basic knowledge of networking protocols and server infrastructure
• Be familiar with Citrix environments and remote desktop technologies
• Have hands-on experience with Microsoft SQL Server administration
• Be proficient in Microsoft Office tools especially Excel (pivot tables formulas) and Access (queries reports)
• Show understanding of business processes such as procurement and financial operations
• Be comfortable supporting meeting room tools
• Demonstrate strong problem-solving skills attention to detail and a collaborative mindset
• Be proactive organized and capable of working independently in a fast-paced environment
• remote work opportunity with the request to go to the office once a month

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone this role we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their us and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits