EMEA Enterprise FAE Manager (hybrid)
EMEA Enterprise FAE Manager (hybrid)
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Job Description
Why Altium
Altium is transforming the way electronics are designed and built. From startups to worlds technology giants our digital platforms give more power to PCB designers supply chain and manufacturing letting them collaborate as never before.
- Constant innovation has created a transformative technology unique in its space
- More than 30000 companies and 100000 electronics engineers worldwide use Altium
- We are growing debt-free and financially strong with the resources to become #1 in the EDA industry
About the Role:
The Enterprise Field Applications Engineer (FAE) Manager is responsible for leading a team of FAEs who provide pre-sales and post-sales technical support to enterprise customers. This role requires a strategic thinker with strong leadership skills deep technical expertise and the ability to collaborate with cross-functional teams to drive customer success and revenue growth.
A Day in The Life of Our Enterprise FAE Manager:
- Lead mentor and develop a team of FAEs ensuring alignment with company goals and customer needs.
- Define and implement strategies to support enterprise customers through technical consultation demonstrations and proof-of-concept engagements.
- Collaborate with Sales Product Management and Engineering teams to understand customer requirements and provide tailored solutions.
- Drive technical enablement and training programs to enhance the capabilities of the FAE team.
- Support the sales cycle by providing deep technical expertise troubleshooting and guidance on product applications.
- Maintain strong relationships with key enterprise customers to ensure satisfaction and long-term partnerships.
- Develop and track key performance metrics for the FAE team ensuring continuous improvement and efficiency.
- Stay updated on industry trends emerging technologies and competitive landscapes to provide insights and recommendations.
- Ensure FAEs effectively communicate product roadmaps and provide feedback to internal stakeholders on customer needs.
- Manage resource allocation and project prioritization to maximize impact and alignment with business objectives.
What Youll Need For This Position:
- Bachelors or Masters degree in Electrical Engineering Computer Science or a related field.
- Fluency in both English and German
- 8 years of experience in a technical pre-sales applications engineering or customer support role with at least 3 years in a leadership position.
- Strong knowledge of industry-specific technology e.g. PCB design embedded systems semiconductors etc..
- Proven ability to lead and develop high-performing technical teams.
- Excellent communication presentation and interpersonal skills.
- Experience working with enterprise customers and managing complex technical engagements.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Ability to travel as needed to support customers and team members.
UK Benefits
- Private health insurance including dental coverage
- Pension scheme with company match
- Professional development support
- 28 days holiday public holidays
- Home internet allowance
- Flexible working arrangements available based on role and location
- Corporate membership rates with national gyms
- Free lunch snacks and drinks every day in office
- Free office parking bicycle and scooter storage
Our hybrid schedule
Our global hybrid model allows employees to work remotely two days per week. Our designated In-Office Days are Tuesday Wednesday and Thursday. This is when we come together in-person as a team to collaborate learn from one another and accelerate innovation.Some exceptions apply.
Also we would like you to know
We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.
Learn more about why a career at Altium is an opportunity like no other: Altium Benefits: Are you already an Altium employeePlease apply directly through our internal Greenhouse job board. If you have questions please contact HR.
Required Experience:
Manager
Employment Type
Full Time
