Service Dept Office Admin
Service Dept Office Admin
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Job Description
- PTO - Paid Time Off
- Life & Voluntary Life Insurance
- Positive & Collaborative Work Environment
- Short & Long Term Disability
- Medical Dental & Vision
- 401(k) (matching after 6 mos of employment)
- Phone etiquette
- Verbal and written communication skills
- Listening skills
- Problem analysis and problem-solving
- Customer service orientation
- Organizational skills
- Attention to detail
- Good judgment
- Adaptability
- Teamwork
- Stress tolerance and Resilience
- Multi-tasker - be able to perform various clerical duties.
- High school diploma or equivalent
- Proficient in relevant computer applications
- Required language proficiency
- Knowledge of customer service
- Good data entry and typing skills
- Coordinate and schedule service calls and maintenance for generators
- Dispatch field technicians efficiently based on location and availability
- Communicate with customers regarding appointment times service updates and inquiries
- Maintain accurate service records and scheduling logs
- Assist with incoming service requests via phone and email
- Work closely with service managers and technicians to ensure smooth operations
- Provide exceptional customer service and follow up on completed jobs
- Must be organized detail-oriented and comfortable in a fast-paced environment
REQUIRED
- Mandatory On-Call Availability during Hurricane Season
- Team Collaboration & Cross-Department Support
Join The Generator Supercenter Family Here its not just some catchy phrase; its a lifestyle. Were looking for amazing people who believe in helping others through the sales installation and maintenance of whole home generators that empower our customers with peace of mind security and freedom.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Generator Supercenter Corporate.
Employment Type
Full-Time
