Vice President, Analytics
Vice President, Analytics
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Job Description
Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Vice President Analytics
In this role the delivery Leader is responsible for end-to-end client service delivery and P&L for a portfolio of clients in the C&H space globally. He/she is working closely with clients CXOs and process owners Genpact operating teams and global relationship managers for key accounts in order to achieve the operational and transformation goals and objectives.
Responsibilities
Responsible for Tech delivery by the teams in the allocated portfolio to ensure customer satisfaction contractual results and increased revenue through client up-sell
Collaborate with senior management as it relates to business growth strategy and operational planning.
Take a lead and work with digital teams to introduce breakthrough technology solutions into existing operations.
Lead global delivery to achieve/exceed P&L expectations.
Ability to lead large team across multiple locations & be able to assimilate & encourage cultural diversity.
Lead knowledge design implementation & support for complex domain. Monitor & review solution implementation process in a reciprocal manner.
Collaborate for new deal process including solutioning pricing due diligence transition and stabilization.
Be responsible for implementing new technologies and display executive presence.
Be a senior partner concern point for resolving customer & internal issues.
Maintain & grow excellent customer relations focus on improving NPS.
Is involved in the growth and development of future company leaders through own leadership example coaching & mentoring
Bring in external perspectives and evolving practices in operational processes
Cross-Functional Collaboration: Coordinate with internal teams to develop proposals deliverables and timelines.
Qualifications we seek in you!
Minimum Qualifications
Relevant years progressive management and leadership of strategic projects and implementation teams.
Previous experience in a matrix team environment multicultural experience in diverse teams is an advantage
People Management proven experience in leading large teams
Preferred Qualifications/ Skills
Outstanding negotiation interpersonal verbal and written communication skills.
Measurable experience in leading and growing profitable satisfied accounts and/or significant account management experience.
Ability to coordinate management teams in own portfolio and across the organization to achieve the performance goals agreed with the customer
Demonstrate working knowledge of lean six sigma framework to drive continuous performance improvement.
Analytical problem-solving skills with an outstanding attention to detail.
Solid and diverse knowledge and expertise on the field of activity intellectual agility focused on results
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full-Time
