Dialogue & Conflict Transformation Facilitator

Job Category

Job Profile

Job Title

Department

Compensation Range

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge qualifications and experience for the the normal course employees will be hired transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research innovation and learning for all faculty staff and students. Our commitment to employment equity helps achieve inclusion and fairness brings rich diversity to UBC as a workplace and creates the necessary conditions for a rewarding career.

Job Summary
The Dialogue & Conflict Transformation Facilitator leads the planning developing delivering and evaluation of a range of proactive and responsive dialogue and conflict transformation initiatives including workshops trainings dialogue spaces conflict coaching mediation and restorative group processes. They bring advanced expertise in trauma-informed relationship-centered and equity-focused approaches to conflict engagement. Their evidence-based approaches are responsive to campus community dialogue and conflict transformation needs while playing a strategic role in capacity-building and systems change aligned with the universitys commitment to inclusive excellence.

Organizational Status
The Facilitator reports to the Associate Director Capacity-Building and Conflict Transformation within the Community and Capacity-Building (CCB) team. They collaborate with other EIO team members across both Vancouver and Okanagan campuses with UBC units and as necessary with faculty staff and student groups. The incumbent will work in a standard office environment located at UBC Vancouver with a hybrid arrangement that requires at least 50% time in person/on site. Some evening and weekend work may be required.

Work Performed

Facilitation and mediation
Provides institutional leadership in the development and integration of equity-focused conflict
engagement strategies.
Leads the development delivery and evaluation of advanced learning opportunities to build
dialogic skills where equity-based intergroup conflict or tension exists with a focus on how
structures and relations of power shape conflict in postsecondary contexts. Engages in
continuous assessment by evaluating approach structure impact of learning opportunities
integrating feedback into future offerings and re-evaluating.
Exercises a very high level of judgment and ability to navigate multi-partial perspectives often
with heightened expectations around personal and confidential information.
Mediates equity-based interpersonal/group conflicts and facilitates conversations across
difference attending to both interpersonal/group dynamics and the structural conditions that
underpin conflict.
Leads restorative processes that help individuals and communities of students faculty and staff
address harm build accountability and foster reintegration through facilitated dialogue and
education.
Provides coaching to individuals on conflict engagement practices using trauma-informed
equity-focused and procedurally fair approaches.
Advises senior leaders and unit heads on conflict engagement and restorative practices
supporting institutional alignment and strategic decision-making.
Maintains active reflection and team dialogue on integrating restorative social and procedural
justice into workplace practices

Educational programming
Leads the design and delivery of educational initiatives (e.g. workshops forums trainings) that
build dialogic skills conflict literacy and capacity for restorative and inclusive practices.
Develops pedagogical frameworks programs and assessment tools overseeing all stages from
planning to evaluation for further refinement to maximize impact and learning.
Leads and evaluates Train-the-Trainer initiatives to build decentralized unit-level capacity for
conflict engagement and restorative practices.
Collaborates with academic and administrative units to identify conflict engagement needs and
plan responsive offerings.
Develops educational content related to conflict dialogue and restorative/transformative
justice and integrates conflict-informed perspectives across materials developed by the CCB
team.
Plays a key role in aligning conflict-related educational offerings with emerging needs and
institutional equity priorities.
Consults with practitioners and stakeholders to ensure programming is contextually relevant
and responsive.

Partnerships and administration
Builds and sustains high-impact partnerships and represents UBC and the EIO in local provincial
and national communities of practice whose work intersects with promoting intergroup
dialogue conflict engagement and restorative/transformative justice.
Collaborates with the EIOs Institutional Initiatives Planning & Evaluation team to monitor
evaluate and report on the progress of conflict-related initiatives.
Collaborates with Indigenous faculty staff students and community partners to support the
development and implementation of Indigenous justice initiatives on campus.
Prepares grant applications reports procedural guidelines and other written materials in
support of strategic initiatives. Assists in developing promotional plans for the educational program
area.
Communicates with discretion and care on matters of high sensitivity involving all levels of the
university community.

Consequence of Error/Judgement
The Facilitator is expected to exercise a very high level of sound judgment discretion and professionalism in managing confidential information and sensitive conflicts as well as equity-related interventions. Inappropriate handling of conflicts or equity concerns could cause serious reputational harm to the university damage trust within the campus community and risk non-compliance with human rights legislation. Errors may also impact the effectiveness and credibility of EIO programs and services.

Supervision Received
The position is supervised by the Associate Director Capacity-Building and Conflict Transformation. The incumbent works under general program guidelines and exercises a high degree of autonomy independent judgment and discretion in program execution and stakeholder engagement. Work is reviewed in terms of quality and effectiveness in meeting educational goals.

Supervision Given
May supervise student employees volunteers and project staff as needed and is responsible for hiring discipline evaluation and termination of these roles.

Minimum Qualifications
Masters degree in Education. Minimum of six years of related experience or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives including perspectives in conflict with ones own

- Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion

Preferred Qualifications

Post-graduation certification and at least 4 years of specialization in intergroup dialogue conflict
facilitation restorative justice mediation or related practices. Evidence of coursework or
professional development in equity diversity and inclusion is highly preferred.
Demonstrated fluency in equity-centered frameworks including anti-oppression critical
interculturalism decolonization and trauma-informed care.
Demonstrated leadership in developing and delivering institutional educational programs
related to interpersonal/group dialogue conflict engagement and restorative/transformative
justice.
Skilled in coaching individuals through conflict using relational restorative procedurally fair and
equity-focused approaches.
Experience advising leadership and facilitating cross-unit initiatives on conflict equity and
systemic transformation.
Excellent communication and facilitation skills; able to hold space for emotionally charged
conversations with empathy and clarity.
High level of professional judgment in managing sensitive personal and confidential
information with dignity and care.
Deep understanding of the systemic and structural dimensions of conflict in postsecondary
environments.
Comfortable giving and receiving feedback engaging in team-based reflection and addressing
interpersonal/group conflict constructively.
Strong organizational and project management skills; able to prioritize multiple tasks and meet
deadlines.
Proficient in MS Office applications including Outlook Word Excel and PowerPoint.