Automotive Service Advisor
Automotive Service Advisor
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$ 21 - 23
1 Vacancy
Job Description
Drive Your Career Forward with AAA Club Alliance!
Are you a customer-focused professional with a passion for the automotive industry AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.
In this role youll guide customers through the repair process with confidence and care ensuring they fully understand their service needs building trust and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people this is your chance to shine with a company that values excellence teamwork and your career growth.
Apply today and take the first step toward an exciting career with AAA!
Location: 5233 W Baltimore Pike Clifton Heights PA 19018
What We Offer:
Competitive Pay: $21.55 $23.55/hour. Actual pay will be adjusted based on experience geographic location and other job-related factors as permitted by law.
Additional earning potential through monthly performance bonuses spiffs and contests!
Schedule: Full-time 5 days/week (Mondays Fridays & Saturdays are often required). Sundays off every week plus one other day off based on business needs.
Career development opportunities supported by ongoing training and advancement paths within AAA.
Your Impact as an Automotive Service Advisor:
Greet customers answer calls and schedule appointments promptly and courteously.
Review recommended repairs and services with customers to ensure clarity and understanding.
Communicate updates if costs timing or scope of work change documenting approvals accurately.
Distribute work to shop technicians and track progress to ensure timely high-quality results.
Coordinate warranty repairs towing services shuttles or rental vehicles as needed.
Monitor upcoming inspection and maintenance schedules proactively notifying customers when service is due.
Other duties as assigned.
What Youll Bring:
High School Diploma or equivalent.
Prior experience in the automotive industry preferred or at least three years in a fast-paced customer service/sales role with a strong record of success.
Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.
ASE Service Advisor Certification a plus but not required.
Valid drivers license.
Strong communication skills for collaborating with the team.
Authorized to work in the USA.
Ability to pass pre-employment screenings if offered a position (background check drug screening).
Full time Associatesare offered a comprehensive benefits package that includes:
- Medical Dental and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2 weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5250 per year
- And MORE! Check out our Benefits Pagefor more information
ACA is an equal opportunity employer and complies with all applicable federal state and local employment practices laws. At ACA we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACAs policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACAs operating needs and applicant qualifications including but not limited to experience skills ability availability cooperation and job performance.
Job Category:
Car CareRequired Experience:
Unclear Seniority
Employment Type
Full-Time
