Become a part of our caring community and help us put health first

The Medical Assistant 4 is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 4 assumes ownership and leads advanced and highly specialized administrative operational and customer support duties that require independent initiative and judgment.

Join a Team Thats Redefining Senior Primary Care

Humanas Primary Care Organization is one of the largest and fastest-growing senior-focused value-based care providers in the country. With over 340 centers across 15 states operating under theCenterWellandConvivabrands were transforming healthcare by putting seniors at the heart of everything we do.

As a Lead Medical Assistant (MA) you will be part of a collaborative multidisciplinary team that includes physicians pharmacists care coaches behavioral health specialists and moreall working together to deliver personalized high-quality care.

Were not just improving healthcare were improving lives. That includes yours.

The Lead Medical Assistant is responsible for administrative duties in addition to patient this role the Lead Medical Assistant assumes ownership and leads advanced and highly specialized administrative operational and support duties at the regional level that require independent initiative and judgment. Some travel is required across the middle TN region.

Job Description

The Lead Medical Assistant Key roles and responsibilities:

• Collaborates closely with Physicians and Advanced Practice Providers on achieving HEDIS Quality and Stars Measures medication adherence compliance as well as Early Detection and Preventive Screening (EDAPS) metrics at a center and regional level.
• Assists with the daily priorities at a center and regional level.
• Establishes relationships with and collaborates closely with external vendors including coordinating health seminars/events to achieve metrics.
• Partners with and works closely with the market preceptor(s) market RN(s) and medical assistants at a center and regional level to achieve goals.
• May provide skills training task delegation and review of others work.
• Works within broad guidelines with little oversight.
• Will be expected to provide patient care in the event of a medical assistants absence. Travel may be required.
• Clinical duties may include the following activities: discussing symptoms obtaining vital signs medication/vaccine administration phlebotomy collecting specimens performing diagnostic screening tests sterilizing/cleaning equipment maintaining examination rooms and documenting information into the electronic medical records system.

Use your skills to make an impact

Required Qualifications

• Certified or Registered Medical Assistant OR current licensure as an LPN.
• Phlebotomy Experience.
• Medication/vaccine administration experience.
• 3 years of MA experience OR LPN experience.
• High school diploma or equivalent.
• CPR certified.
• This role is considered patient facing and is part of the companys Tuberculosis (TB) screening program. If selected for this role you will be required to be screened for TB.
• This role is part of Humanas Driver safety program and therefore requires an individual to have a valid state drivers license and proof of personal vehicle liability insurance with at least 100000/300000/100000 limits.

Preferred Qualifications

• Current licensure as an LPN or LVN in the State of TN.
• Strong clinical background.
• Strong sense of engagement as a team player.
• Experience in a fast pace/high volume environment.
• Proactive self-starter and resourceful.
• 1 years of MA OR LPN experience in Primary Care Organization center.
• Value Based Care experience includes knowledge of HEDIS medication adherence EDAPS and CAHPS/HOS Patient Experience.
• Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication.

Additional Information:

• Workstyle: In the Clinic with occasional travel as necessary.
• Travel: Approximately 60% travel is required across the middle region of TN.
• Core Workdays & Hours: Typically Monday Friday 8:00am 5:00pm Central Standard Time (EST).
• Benefits:Benefits are effective on day 1. Full time Associates enjoy competitive pay and a comprehensive benefits package that includes 401k Medical Dental Vision and a variety of supplemental insurances tuition assistance and much more.....

Interview Format

As part of our hiring process we will be using exciting interviewing technology provided by Hire Vue a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making.

If you are selected to move forward from your application prescreen you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to the next round of interviews.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.

$44900 - $60200 per year

Description of Benefits

Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive preventive care to seniors including wellness visits physical exams chronic condition management screenings minor injury treatment and more. Our unique care model focuses on personalized experiences taking time to listen learn and address the factors that impact patient well-being. Our integrated care teams which include physicians nurses behavioral health specialists and more spend up to 50 percent more time with patients providing compassionate personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patients well-being.

About CenterWell a Humana company: CenterWell creates experiences that put patients at the center. As the nations largest provider of senior-focused primary care one of the largest providers of home health services and fourth largest pharmacy benefit manager CenterWell is focused on whole-person health by addressing the physical emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM) CenterWell offers stability industry-leading benefits and opportunities to grow yourself and your career. We proudly employ more than 30000 clinicians who are committed to putting health first for our teammates patients communities and company. By providing flexible scheduling options clinical certifications leadership development programs and career coaching we allow employees to invest in their personal and professional well-being all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.