Valet Attendant
Valet Attendant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
AM/PM Valet Attendant
Indianapolis IN
Description
1. Administration
Escort incoming guests to rooms.
Assist guests with luggage.
Inspect guest room to ensure that it is in order and that supplies are adequate.
Explain features of room such as operation of radio television in-room movie system etc.
Offer information pertaining to available hotel services points of interest and entertainment attractions.
Deliver messages and run errands.
Transport guests in hotel van within property requirements.
Maintain the cleanliness of both interior and exterior of van.
Maintain all mileage records on a daily basis.
Report all trips to front desk; length of drive as well as length of time spent.
Keep record of calls for service.
Deliver packages suitcases and trunks.
Set up sample rooms.
Respond to and resolve guest requests complaints or questions in a courteous and timely manner.
2. Support
Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
Ability to accurately report information.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Requirements
3. Personal Effectiveness
Projects and assignments are completed thoroughly professionally and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
4. Communication
Understands and communicates the StepStone Culture and core values.
Expresses ideas and conveys information clearly effectively and professionally.
Actively listens to others.
Conveys company information decision or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
EOE/M/F/V/D
Employment Type
Full Time
