Civilian Response Specialist

Pay Range: $20.00/hr.

Job Posting Closing on: Sunday October 19 2025

Workdays & Hours: Monday Thursday 8am-6pm or Tuesday through Friday 8am-6pm. Shift assigned is based on the need of the department and may vary.

Benefits for this position include: 11 Paid Holidays Medical Dental Vision Paid Time Off Pension Plan Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of overresidents promoting our values of exceptional customer experience mutual respect embracing our diversity continuous improvement ethical behavior and accountability.

A Civilian Response Specialist job is available with the City of Fort Worth Police Department Civilian Response Unit. This position will contribute to the Citys strategic goals mission and vision by performing various non-emergency duties supporting patrol operations as well as field support for transporting abandoned property which do not require the exercise of peace officer powers of arrest or firearms within the Police Departments Patrol Operations Bureau.

Minimum Qualifications:

• High School Diploma or GED Certification.
• Valid drivers license
• Must pass physical requirements lift up to 50 pounds ascend/descend stairs bend squat kneel reach pushing and pulling
• Must meet TCOLE and CJIS requirements.

Preferred Qualifications:

• Extensive Customer service experience both in direct public contact and telephone.
• Experience in record keeping.
• Ability to lift up to 50 pounds ascend/descend stairs bend squat kneel reach pushing and pulling.
• Experience with sworn civil service / law enforcement.

The Civilian Response Specialist job responsibilities include:

• Perform a variety of specialized and technical non-sworn law enforcement duties in support of the Police Division including in the areas of patrol property and evidence and other areas as assigned.
• Respond to calls for service in-lieu of a Police Officer; respond to calls; respond to hazard calls including spills and items in roadway; interview complainants; prepare necessary criminal and non-criminal police reports grand/petty theft ID theft fraud lost/stolen property found property vandalism/graffiti and burglary reports.
• Communicate effectively with all levels of an organization and public coupled with the ability to maintain a strict level of confidentiality at all times.
• Dictate and/or write reports in reference to investigations; complete evidence vouchers for evidence or property collected; book evidence or property into evidence.
• Provides traffic control including at potentially hazardous situations traffic accidents crime scenes fires funerals special events and during power outages and weather-related incidents.
• Maintain various logs and records; gather information and prepare routine reports as assigned; enter input and retrieve a variety of information using a computer terminal.
• Maintains property and evidence in accordance with prescribed procedures.
• Testify in court or at hearings regarding case records and investigative activities.

Working Conditions and Physical Conditions

Depending on assignment positions in this class typically require touching talking hearing seeing grasping standing stooping kneeling crouching reaching walking repetitive motions climbing balancing pushing pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts odors dusts poor ventilation chemicals oils extreme temperatures inadequate lighting intense noises gases vibrations chemicals oils and workspace restrictions.

Medium work Depending on assignment positions in this class typically exert up to 50 pounds of force occasionally up to 20 pounds of force frequently and/or up to 20 pounds of force constantly having to move objects.

Criminal Justice Information Systems (CJIS) Background Check

Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access the following will result in being disqualified for this position: Felony Convictions Felony Deferred Adjudication Class A Misdemeanor Conviction Class B Misdemeanor Convictions in the last 10 years Class A Misdemeanor Deferred Adjudication Class B Misdemeanor Deferred Adjudication in the last 10 years an Open Arrest for Any Criminal Offense (Felony or Misdemeanor) and ALL Family Violence Convictions regardless of class.

Final candidates selected for hire in the Police Department will be subject to a criminal background drug screen polygraph examination psychological exam and fingerprint check. Applicants must not have used marijuana during the previous two (2) years nor illegally used any controlled substances within the last five (5) years.

Apply Now! Come be part of something special in Fort Worth.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit hire train and promote a diverse workforce without regard to race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization parental status military service or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include but are not limited to: criminal background check drug screen education verification etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.