Senior Product Manager - Payments Onboarding
Senior Product Manager - Payments Onboarding
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Job Description
Location Details: Remote - United States
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days)and some work entirely remotely.
This is a remote position so youll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.
This position is not eligible to be performed in Alaska Mississippi North Dakota or the Virgin Islands.
GoDaddy is not currently considering candidates for this role in California Seattle or NYC.
Join our team
GoDaddy is on a mission to empower small and medium entrepreneurs to sell anywhere. GoDaddy Payments plays a key role by enabling GoDaddy customers to be able to accept payments via all channels with the lowest payment processing fees in the industry.
As a Senior Product Manager on the GoDaddy Payments team you will lead the product strategy for the payments onboarding. By its nature payments involve a good deal of regulatory and fraud risk aspects so your mission would be to build a platform that hosts the capabilities to fulfill those risk and compliance needs while keeping the friction minimal for the good customers.
Youll have the opportunity to build and scale the platform and drive industry leading experiences. You will drive KPIs that directly affect the top line and bottom line for GoDaddy Payments.
What youll get to do...
- Develop a deep understanding of the GoDaddy customer segments Payments industry competitors customer pain points and major opportunities.
- Design frictionless onboarding flows that optimize for conversion compliance and risk management.
- Define track and analyze key success metrics (e.g. time to activation drop-off rate approval rate portfolio risk).
- Learn from data and customer feedback (internal and external) to identify new opportunities to improve the platform and the end user experience.
- Build a long-term vision for the commerce onboarding platform.
- Drive continuous improvements to onboarding performance through experimentation (A/B testing funnel optimization).
- Work with the engineers to prioritize sequence and deliver new capabilities while using our agile process and platform mindset.
- Work with multiple internal teams to solicit feedback gain buy-in and communicate all changes.
Your experience should include...
- 3 years of product management experience in building platform-based products and experiences. Payments experience would be a plus.
- Launched customer facing software products with clear customer problem and measurements of the impact
- Experience working as a product owner (or with product owners) in a data-driven agile environment.
- Proven ability to work with cross-functional teams including engineering design compliance and operations.
You might also have...
- Experience using JIRA AWS Quicksight Fullstory.
- Experience working on remote and distributed teams.
- Experience working with PayFac merchant acquiring or embedded payments
Wevegot your back...We offer a range of total rewards that may include paid time off retirement savings (e.g. 401k pension schemes) bonus/incentive eligibility equity grants participation in our employee stock purchase plan competitive health benefits and other family-friendly benefits including parental leave. GoDaddys benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle No problem. We love entrepreneurs! Most importantly come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online making opportunity more inclusive for all. GoDaddy is the place people come to name their idea build a professional website attract customers sell their products and services and manage their work. Our mission is to give our customers the tools insights and people to transform their ideas and personal initiative into success. To learn more about the company visit About Us.
At GoDaddy we know diverse teams build better productsperiod. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas experiences and perspectives. But we also know thats not enough to build true equity and belonging in our communities. Thats why we prioritize integrating diversity equity inclusion and belonging principles into the core of how we work every dayfocusing not only on our employee experience but also our customer experience and operations. Its the best way to serve our mission of empowering entrepreneurs everywhere and making opportunity more inclusive for all. To read more about these commitments as well as our representation and pay equity data check out our Diversity and Pay Parity annual report which can befound on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful please reach out to .
Colorado Residents:In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesnt accept unsolicited resumes from recruiters or employment agencies.
Required Experience:
Senior IC
Employment Type
Full Time
