Product Owner

• Act as a point-of-contact for customer escalations and knowledge resource for Unison processes
• Act as a key business resource for Accounting Operations by demonstrating expert knowledge of business systems (Unison) and business processes. Work closely with the MIS team to document requirements and test new or updated system enhancements.
• Serve as a proactive resource to suggest appropriate system changes to the management team that will enhance or improve the Accounting Operations workflow.
• Maintain an accurate understanding of company and department initiatives working to support and implement them.
• Communicate and train team members on new products/services system/process changes and enhancements
• Serve as a back-up for Inter-Company Transfers Chargebacks and Non-Sufficient Funds processing with a focus on ensuring that cashflow is recovered.
• Facilitate acquisition and inter-company product transitions as it pertains to Accounting Operations including gaining expert knowledge of the products and/or services through hands-on training analyzing and documenting information working with key personnel to ensure seamless transition of products and/or services without disruption to customers.
• Provide mentoring and guidance to other members of the Order Team and Accounts Receivable Teams
• Manage and develop interns and the intern program for Operations
• Commit to becoming a subject matter expert in Order Entry with the understanding that this represents a significant portion of the Team Lead role.
• Embrace and exemplify the four Thomson Reuters values Trust Partnership Innovation and Performance
• Oversee Batch Billing runs
• Manage Service Manager Ticket Routing
• Coordinate Unison technolgy team

• Expert understanding of TRTA Professionals business practices processes and procedures

• Expert knowledge of Unison functionality
• Strong computer experience and knowledge

• Exemplary written verbal and interpersonal communication skills
• Exemplify a high degree of performance and professionalism

• Detail-Oriented with demonstrated skills in mastering our working environment including processes procedures inter-department communications and various technologies
• Self-motivated self-directed and demonstrated ability to perform effectively and efficiently in a fast-paced continuously-changing environment
• Ability to prioritize multiple tasks according to their importance
• Willing to take the initiative to seek out answers and additional work
• Demonstrated ability to promote a team-oriented environment through a positive attitude and willingness to help others
• Five years of relevant experience preferably within TRTA Professional with proven knowledge and demonstrated skills regarding business practices and processes.
• Associates or Bachelors degree in related field preferred
• May require some travel

#LI-MW1

Whats in it For You

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.

• Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

In the United States Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health dental vision disability and life insurance programs as well as a competitive 401k plan with company addition Thomson Reuters offers market leading work life benefits with competitive vacation sick and safe paid time off paid holidays (including two company mental health days off) parental leave sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally Thomson Reuters offers the following additional benefits: optional hospital accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations unless otherwise noted the base compensation range for this role is $72100 - $133900. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individuals knowledge skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

This job posting will close 10/27/2025.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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