Job Title: Field Application Engineer
Job Location: Milpitas CA
Job Type: Full-Time
Job Description:
- Serve as the primary technical point of contact for SSD controller customers
- Support product discussions debugging (FA) and technical issue resolution
- Manage Jira ticket flow and ensure timely closure and communication
- Collaborate closely with internal ASIC firmware and system engineers
- Track project timelines issues and status updates for assigned customers
- Participate in design reviews and offer feedback on schematic/PCB layout
- Help escalate and translate customer needs into product or firmware updates