Supporting Application - Development Architect, Device Activation (Telecom)

Role: Supporting Application - Development Architect Device Activation (Telecom)

Location :Denver CO onsite

Duration: 6 months

Description

• We are seeking an accomplished and highly experienced Development Architect to lead the design development and evolution of our critical device activation platforms within the Telecom domain.
• This role is central to ensuring seamless and efficient activation of cable modems and other DOCSIS/SONU devices directly impacting our customer experience and operational efficiency.
• The ideal candidate will possess a deep understanding of telecommunications protocols device lifecycle management and a proven track record in architecting scalable and resilient solutions leveraging modern cloud-native technologies.

Responsibilities:

• Architectural Leadership: Lead the end-to-end architectural design and technical roadmap for device activation applications specifically focusing on cable modems and DOCSIS/SONU devices.
• Solution Design & Development: Design and oversee the development of highly scalable fault-tolerant and performant solutions for device activation provisioning and lifecycle management. This includes defining technical specifications data models and API contracts.
• Responsible for application support including issue triage root cause analysis and resolution to ensure system stability and performance.
• Cloud-Native Expertise: Drive the adoption and optimization of AWS services and Kubernetes for deploying managing and scaling device activation applications. Ensure solutions are cloud-agnostic where appropriate and leverage best practices for cloud security and cost optimization.
• Troubleshooting & Root Cause Analysis: Act as a subject matter expert in troubleshooting complex technical issues related to device activation connectivity and application performance. Utilize Splunk logs and other monitoring tools extensively for in-depth analysis and root cause identification.
• System Performance & Monitoring: Establish robust monitoring strategies using Splunk and other tools to proactively identify and address performance bottlenecks system anomalies and potential outages within the device activation ecosystem.
• ACS Adapter Integration: Provide expert-level guidance and hands-on experience with ACS Adapter integration ensuring seamless communication and control of devices.
• DOCSIS/SONU Domain Expertise: Apply in-depth knowledge of DOCSIS and SONU standards and protocols to architect and troubleshoot device activation flows addressing specific challenges related to these technologies.
• Cross-Functional Collaboration: Collaborate closely with product management engineering teams operations and external vendors to translate business requirements into technical solutions and ensure successful implementation and deployment.
• Technical Mentorship & Governance: Provide technical leadership and mentorship to development teams fostering a culture of technical excellence and best practices. Participate in code reviews design discussions and establish architectural governance processes.
• 10 years of progressive experience in software development and architecture roles with a significant focus on high-volume mission-critical applications.
• 5 years of experience specifically within the Telecom domain with a strong understanding of device activation provisioning and network operations.
• Expert-level proficiency in AWS services including but not limited to EC2 S3 RDS Lambda SQS SNS VPC IAM CloudWatch and relevant networking concepts.
• Extensive experience with Kubernetes including deployment scaling management and troubleshooting of containerized applications in production environments.
• In-depth experience with Splunk logs and monitoring solutions including query development dashboard creation and alert configuration for proactive issue detection and root cause analysis.
• Demonstrated expertise with ACS Adapter technologies and their application in device management and activation.
• Profound understanding of DOCSIS (Data Over Cable Service Interface Specification) and SONU (Service Over Next-generation Passive Optical Network Units) standards and device functionalities.
• Exceptional application understanding and troubleshooting skills with the ability to quickly diagnose and resolve complex technical problems across distributed systems.
• Strong programming skills in at least one relevant language (e.g. Java Python Go ).
• Experience with API design (RESTful GraphQL) and microservices architecture.
• Excellent communication interpersonal and presentation skills with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Proven ability to work independently and as part of a highly collaborative team in a fast-paced dynamic environment