Retail Associate

Brooklyn, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Retail Associate

We are partnering with a leading prepaid mobile plan provider to deliver an exciting shop-in-shop experience for this role you wont just be a sales associate youll be a brand ambassador the go-to person who helps customers discover why switching to this mobile plan is a smart choice and guides them through the process.

This is your opportunity to combine your love for technology customer interaction and problem-solving while making a real impact on peoples mobile experience.

Why Youll Love This Role:

Be the Expert: Youll become the face of a well-known mobile brand helping customers find the best plan to stay connected.
Meaningful Conversations: Build trust and create authentic relationships while guiding customers through their switch to a better plan.
Learn & Grow: Get hands-on experience with the latest mobile technology and expand your knowledge of wireless products and services.
Dynamic Environment: Enjoy working in a lively retail setting with opportunities to participate in local events and marketing activities.
Flexibility: Benefit from a schedule that includes weekends and holidays perfect for those who enjoy variety in their workweek.

Key Responsibilities:

Facilitate retail sales of wireless services while delivering an outstanding customer-first experience.
Educate customers on the benefits features and functionality of the mobile plan.
Confidently compare the brands plans with competitors to help customers make informed decisions.
Answer customer questions resolve issues and manage account setup/switching.
Assist existing customers with service and troubleshooting needs.
Stay current on the latest products features and offerings of the prepaid partner.
Participate in bi-weekly evening events and local marketing activities to promote the brand.

Qualifications:

Minimum 1 year of experience working with a prepaid mobile plan provider in a physical retail store.
Experience in retail sales ideally in a pop-up shop or electronics/telco environment.
Strong interest in mobile technology and gadgets.
Ability to quickly learn and retain detailed product and plan information.
Comfortable using Google Suite (Docs Sheets) Apple hardware and other provided technology

What Makes You Successful:

Passionate about customer experience and problem-solving
Collaborative approachable and a strong communicator
Trustworthy reliable and a quick learner
Action-oriented and motivated to hit targets

Schedule & Compensation:

Flexible schedule required weekends and holidays are part of the fun!
Competitive pay with opportunities to grow your skills and experience in the wireless industry.

Retail Associate We are partnering with a leading prepaid mobile plan provider to deliver an exciting shop-in-shop experience for this role you wont just be a sales associate youll be a brand ambassador the go-to person who helps customers discover why switching to this mobile plan is a sma...