(CSSNA) Service Administrator - III

Albany - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Below mentioned is the job description for your reference:
Job Title: Service Administrator - III
Location: Albany NY 12205
Duration: 12 Months with Possible Extension
Shift Time: Monday-Friday position working 8:30am-5:00pm.

Job Summary:
As the first point of contact youll help customers over the phone and in person provide great service and support daily operations at the branch.

Key Responsibilities:

Answer and respond to customer calls and walk-ins
Handle inquiries resolve basic issues and provide updates
Create service work orders and process payments
Perform billing data entry and general office tasks
Maintain strong customer relationships and clear communication

What Were Looking For:

1 year of customer service experience
Strong communication and soft skills (patience professionalism)
Comfortable using phones and basic computer systems
Organized detail-oriented and able to multitask in a fast-paced setting
Some technical background is a plus

Top Skills:

Communication
Customer Service
Sense of Urgency
Multi-Tasking
Customer Relations

Education:

High school diploma or equivalent required

Below mentioned is the job description for your reference: Job Title: Service Administrator - III Location: Albany NY 12205 Duration: 12 Months with Possible Extension Shift Time: Monday-Friday position working 8:30am-5:00pm. Job Summary: As the first point of contact youll help customers over the ...