Centre Co-ordinator

Contract Type:

28000 plus a generous bonus scheme
Up to 15% pension contributions based on employee contribution of 5% /employer contribution of 10%
Life assurance policy
28 days annual leave (including bank holidays)

40 hours per week

Across our business network of centres we rely on a team of efficient centre coordinators to create a positive and memorable experience for our customers. This role is essential to understand and manage our customers expectations and make sure there is an efficient flow of work for our technicians.

Why join us
At Autoglass we can offer career paths and are proud that many of our team go on to develop careers in management and other areas of our business.
As a starter with no experience we can offer you:
A really supportive training environment where we will help you achieve your potential
A great team to work with
Access to the very best tools in the trade that you will not find anywhere else

So what are we looking for
We are looking for someone who is all about efficiency organisation and customer service. You will be a role model for exceptional customer experience standards by welcoming our customers to the Centre and ensuring their visit is a positively memorable experience.

This role is all about collaborative working relationships that enhance our brands to generate new and repeat business so you will be all about the team and enjoy working with people.

Youll be someone who actively develops your own knowledge skills and abilities to enable your success whether technical behavioural or IT system based and generously share these to help transform the success of your colleagues and our business.

What will a day with us look like
Youll work as part of the team to deliver the daily work plan for the Centre monitoring progress of activity during the day and making decisions to ensure things get done on time to the highest standard managing and exceeding our customers expectations.

Part of the role is to support all opportunities to improve our service offering of Value-Added Products and Services e.g. windscreen wipers and other additional products

Occasionally youll support our supply chain with stock related tasks checking for delivery errors and arranging returns.

During busy periods you will carry out glass repairs ADAS calibrations glass inspections and two-person assist tasks to ensure productivity within the centre is maximised.

As we grow so can you.
At Autoglass even though were growing and improving weve still managed to keep our family feeling. Which means were always looking out for each other supporting each other and sharing our knowledge. So if youre full of bright ideas and ready to keep on learning its a great place to build your future as you help us build ours.