Instructional Designer
Instructional Designer
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Job Description
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong double-digit growth over the past several years and is backed by Insight Venture Partners ) a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions go to and for more information on Kaseyas culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Instructional Designer
Department: Strategy: Sales Enablement
Reports To: Sr. Manager Talent Development
FLSA Status: Non-Exempt
About Kaseya:
Kaseya is the leading global provider of unified IT and security management software for managed service providers (MSPs) and internal IT teams. Our mission is to empower IT professionals to efficiently manage and secure their IT environments so they can focus on what matters about most growth and innovation.
We are a rapidly growing organization looking for passionate driven individuals who thrive in a fast-paced performance based culture. If youre a strong technical problem-solver with dedication to customer success we want you on our team.
Position Overview:
The Instructional Designer will design develop and implement engaging learning experiences for Kaseya employees and customers. This role combines expertise in adult learning theory instructional design methodologies and technology to create high-quality training content that drives knowledge retention and performance improvement.
Key Responsibilities:
Collaborate with subject matter experts (SMEs) to assess training needs and define learning objectives.
Design and develop learning programs including e-learning modules instructor-led training (ILT) webinars and blended learning solutions.
Apply instructional design models (e.g. ADDIE SAM) to create effective learning experiences.
Develop storyboards scripts and interactive learning activities.
Create assessments evaluations and metrics to measure training effectiveness.
Ensure all training materials are consistent with Kaseya brand and standards.
Stay current with instructional design trends learning technologies and best practices.
Support Learning Management System (LMS) administration as needed.
Qualifications:
Bachelors degree in Instructional Design Education Learning & Development or related field (Masters preferred).
35 years of instructional design experience ideally in technology or SaaS environments.
Proficiency with e-learning authoring tools (e.g. Articulate Storyline Captivate Camtasia).
Experience with LMS platforms (e.g. Docebo Cornerstone or similar).
Strong understanding of adult learning principles instructional design models and curriculum development.
Excellent written verbal and visual communication skills.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Preferred Skills:
Familiarity with IT software and SaaS products.
Graphic design skills for creating visually appealing content.
Experience with video production and editing.
Strong analytical skills to assess learning effectiveness.
Why Kaseya
Competitive compensation and bonus opportunities
Comprehensive health dental vision and retirement benefits
Access to continuous learning and career development
Collaborative fast-paced and performance-based culture
Global opportunities for growth within a rapidly expanding company
Join Us. Lead with Impact.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Employment Type
Full Time
