Business Automation Engineer, Facility Operations Center
Business Automation Engineer, Facility Operations Center
Posted on :
18-09-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 133900 - 231400
Vacancy
1 Vacancy
Posted on :
18-09-2025
Job Description
Application deadline: Dec 2 2025
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The AWS Facility Operations Center (FOC) team is seeking a Business Automation Engineer (BAE) to act as a strategic link between FOC business operations and technology teams by analyzing operational workflows through lean practices orchestrating automation solutions deploying artificial intelligence to solve business challenges and driving process improvements. The role requires a results-oriented data-driven mindset coding/scripting skills and familiarity with AI tools to support cross-functional collaboration within the Facility Operations Center environment.
Key job responsibilities
Analyze operational workflows using lean methodologies to identify inefficiencies bottlenecks and improvement opportunities.
Develop and maintain process documentation (as-is and to-be states).
Support digital transformation and operational excellence programs.
Work backwards from business needs to build features and systems that directly impact our customers and improve efficiency.
Write scripts to automate repetitive tasks (e.g. TamperMonkey Python VBA Java)
Collaborate with partner teams or use APIs for more advanced process automation
Identify and apply use cases with AI tools and agents in operations
Leverage existing scalable tech platforms and solutions to onboard FOC use cases
Take full ownership of projects and deliverables with minimal supervision
Champion the agile software development lifecycle including design reviews code reviews and operational support while adhering to engineering best practices for the entire FOC organizations queue of business automation solutions.
Communicate insights and progress clearly with different levels of stakeholders and leadership in various formats both written and verbal
Act as liaison to external tech teams for collaboration and integration
Collaborate with analytics operational and technical program management teams to evaluate test and implement improvement solutions
About the team
The Facility Operations Center (FOC) is the centralized 24/7 remote monitoring hub for AWS power cooling and fire life safety infrastructure. The FOC supports global availability by identifying and communicating immediate risks to infrastructure to Data Center Engineering Operations (DCEO) and DCC senior leadership. We support event response through call facilitation vendor engagement partner team escalations and vending of real time data to reduce event recovery time. The FOC owns post event reporting and analysis for customer impacting and System Impaired Events (SIE) to trend and improve performance metrics across the global data center fleet.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 5 years of technical product or program management experience
- 3 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $148700/year up to $201200/year. The National base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The AWS Facility Operations Center (FOC) team is seeking a Business Automation Engineer (BAE) to act as a strategic link between FOC business operations and technology teams by analyzing operational workflows through lean practices orchestrating automation solutions deploying artificial intelligence to solve business challenges and driving process improvements. The role requires a results-oriented data-driven mindset coding/scripting skills and familiarity with AI tools to support cross-functional collaboration within the Facility Operations Center environment.
Key job responsibilities
Analyze operational workflows using lean methodologies to identify inefficiencies bottlenecks and improvement opportunities.
Develop and maintain process documentation (as-is and to-be states).
Support digital transformation and operational excellence programs.
Work backwards from business needs to build features and systems that directly impact our customers and improve efficiency.
Write scripts to automate repetitive tasks (e.g. TamperMonkey Python VBA Java)
Collaborate with partner teams or use APIs for more advanced process automation
Identify and apply use cases with AI tools and agents in operations
Leverage existing scalable tech platforms and solutions to onboard FOC use cases
Take full ownership of projects and deliverables with minimal supervision
Champion the agile software development lifecycle including design reviews code reviews and operational support while adhering to engineering best practices for the entire FOC organizations queue of business automation solutions.
Communicate insights and progress clearly with different levels of stakeholders and leadership in various formats both written and verbal
Act as liaison to external tech teams for collaboration and integration
Collaborate with analytics operational and technical program management teams to evaluate test and implement improvement solutions
About the team
The Facility Operations Center (FOC) is the centralized 24/7 remote monitoring hub for AWS power cooling and fire life safety infrastructure. The FOC supports global availability by identifying and communicating immediate risks to infrastructure to Data Center Engineering Operations (DCEO) and DCC senior leadership. We support event response through call facilitation vendor engagement partner team escalations and vending of real time data to reduce event recovery time. The FOC owns post event reporting and analysis for customer impacting and System Impaired Events (SIE) to trend and improve performance metrics across the global data center fleet.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 5 years of technical product or program management experience
- 3 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $148700/year up to $201200/year. The National base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Key Skills
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