Job Title
Guest Relation Host
Job Description Summary
As a Guest Relations Host you will be the first point of contact for guests creating a welcoming and positive experience from arrival to departure. Your primary responsibility is to ensure guest satisfaction by providing exceptional service handling inquiries resolving issues and offering assistance throughout their visit. You will serve as a key liaison between guests and internal departments maintaining a professional and friendly demeanor at all times.
Job Description
About the role:
- Ensures a smooth and seamless employee and guest experience by communicating warmly clearly and effectively with the employee guest employee host vendors etc. to meet the request at hand
- Consistently offers professional friendly and welcoming interactions
- Answers and screens all incoming internal calls to handle callers inquiries whenever appropriate and possible. Re-directs calls as needed and takes adequately detailed messages when required
- Greets assists and/or directs visitors vendors and the general public employing a professional courteous and respectful demeanor at all times
- Manages visitor badges and maintains appropriate visitor records
- Is actively visible in the reception area and always accessible to the customer via phone or walkie talkie. Provides advance notice to manager and customer for personal time off.
About you:
- Minimum of 2 years of related work experience in real estate services travel/hospitality retail customer service or a college degree
- Good communication and coordination
Why join Cushman & Wakefield
As one of the leading global real estate services firms transforming the way people work shop and live working at Cushman & Wakefield means you will benefit from
Being part of a growing global company;
Career development and a promote from within culture;
An organization committed to Diversity and Inclusion
Were committed to providing work-life balance for our people in an inclusive rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal professional and technical capabilities and we reward with a comprehensive employee benefits program.
We have a vision of the future where people simply belong.
Thats why we support and celebrate inclusive causes not just on days of recognition throughout the year but every day. We embrace diversity across race colour religion gender national origin sexual orientation gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too join us.
INCO: Cushman & Wakefield
Job TitleGuest Relation HostJob Description SummaryAs a Guest Relations Host you will be the first point of contact for guests creating a welcoming and positive experience from arrival to departure. Your primary responsibility is to ensure guest satisfaction by providing exceptional service handling...
Job Title
Guest Relation Host
Job Description Summary
As a Guest Relations Host you will be the first point of contact for guests creating a welcoming and positive experience from arrival to departure. Your primary responsibility is to ensure guest satisfaction by providing exceptional service handling inquiries resolving issues and offering assistance throughout their visit. You will serve as a key liaison between guests and internal departments maintaining a professional and friendly demeanor at all times.
Job Description
About the role:
- Ensures a smooth and seamless employee and guest experience by communicating warmly clearly and effectively with the employee guest employee host vendors etc. to meet the request at hand
- Consistently offers professional friendly and welcoming interactions
- Answers and screens all incoming internal calls to handle callers inquiries whenever appropriate and possible. Re-directs calls as needed and takes adequately detailed messages when required
- Greets assists and/or directs visitors vendors and the general public employing a professional courteous and respectful demeanor at all times
- Manages visitor badges and maintains appropriate visitor records
- Is actively visible in the reception area and always accessible to the customer via phone or walkie talkie. Provides advance notice to manager and customer for personal time off.
About you:
- Minimum of 2 years of related work experience in real estate services travel/hospitality retail customer service or a college degree
- Good communication and coordination
Why join Cushman & Wakefield
As one of the leading global real estate services firms transforming the way people work shop and live working at Cushman & Wakefield means you will benefit from
Being part of a growing global company;
Career development and a promote from within culture;
An organization committed to Diversity and Inclusion
Were committed to providing work-life balance for our people in an inclusive rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal professional and technical capabilities and we reward with a comprehensive employee benefits program.
We have a vision of the future where people simply belong.
Thats why we support and celebrate inclusive causes not just on days of recognition throughout the year but every day. We embrace diversity across race colour religion gender national origin sexual orientation gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too join us.
INCO: Cushman & Wakefield
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